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Great Lakes Subaru - Service Center

Findlay, OH

4.8
400 Reviews

400 Reviews of Great Lakes Subaru - Service Center

Sort by
January 09, 2025

very knowledgeable employee responded to situation right away and fix it in short period of time More

by WHIPPLEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
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Jan 10, 2025 -

Great Lakes Subaru responded

We're so glad our Great Lakes Subaru team could assist you! Thanks for sharing your experience and please don't hesitate to reach out if we can be of service again in the future!

January 08, 2025

Our tire pressure issue was found and fixed quickly. Lindsey was excellent at keeping us informed. More

by mrpfirsch4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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Jan 09, 2025 -

Great Lakes Subaru responded

We're so glad Lindsey & the team could take care of you quickly & efficiently! Thanks for choosing Great Lakes Subaru and please don't hesitate to reach out if we can be of service again in the future!

January 07, 2025

Service was performed on-time, as expected. Lindsay was very cordial and welcoming, and provided full explanations. Great job Lindsay!! More

by dsalucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
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Jan 07, 2025 -

Great Lakes Subaru responded

We're delighted to hear that Lindsay provided such a welcoming and informative experience at Great Lakes Subaru. Thank you for sharing your positive feedback!

December 31, 2024

Always a good experience with Great Lakes Toyoya. Riley was especially helpful in getting what we needed for service. Very friendly staff. More

by BLANDMIKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
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Jan 02, 2025 -

Great Lakes Subaru responded

Thank you for sharing your positive experience with Great Lakes Subaru! We're glad to hear Riley and the team provided friendly and helpful service. We look forward to assisting you again in the future!

December 29, 2024

great service, above and beyond usual service, went out of their way to help me More

by JAMESDOONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lindsey
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Dec 30, 2024 -

Great Lakes Subaru responded

This is great to hear, James! Thank you for coming to Great Lakes Subaru!

December 21, 2024

They got me in right away and fixed my tire stud. Only problem was it took awhile to get through to someone on the phone. More

by walkinmyhorseshoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Dec 23, 2024 -

Great Lakes Subaru responded

Thank you for sharing your experience with Great Lakes Subaru! We're glad we could assist with your tire stud and appreciate the feedback about phone communication. We'll work on improving that aspect to serve you better next time! Safe travels!

December 20, 2024

Our car wasn't functioning properly. We took it in first thing in the morning. Car was diagnosed, and fixed by 3PM. Great work! More

by jdee2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Dec 20, 2024 -

Great Lakes Subaru responded

We're delighted to hear that our team at Great Lakes Subaru was able to diagnose and fix your car so efficiently. Thank you for trusting us with your vehicle, and we're here if you need anything else!

December 19, 2024

I love coming here for the great customer service. They're always welcoming and willing to explain and resolve any issues. More

by AINBODY89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Great Lakes Subaru responded

We're delighted to hear that you enjoy the customer service at Great Lakes Subaru! Our team is always here to help and ensure your visits are pleasant. Thanks for sharing your experience with us!

December 18, 2024

Quick service friendly and went out of their way to help me with my problem More

by CHIZZ28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Dec 18, 2024 -

Great Lakes Subaru responded

We're so glad our Great Lakes Subaru team could assist you! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future!

December 13, 2024

Jose is the most personable, straight talking salesman I know. He knows the vehicles and works to find the best fit for the customer. More

by Cuznbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Esnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Great Lakes Subaru responded

We're delighted to hear that Jose provided such a personable and straightforward experience at Great Lakes Subaru. Our team is dedicated to finding the perfect fit for each customer, and it's great to know we hit the mark!

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