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Great Lakes Subaru - Service Center

Findlay, OH

4.8
398 Reviews

398 Reviews of Great Lakes Subaru - Service Center

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February 21, 2025

I,ve dealt with Noah in service over a number of years with the three Subaru Foresters that I’ve leased from Great Lakes / Lariche Subaru. He’s always been knowledgeable, courteous, and a frIendly person More

by DAVEREJENT5562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Courtney, Chuck Taylor, Justin Lariche
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Feb 21, 2025 -

Great Lakes Subaru responded

Thank you for sharing your experience with Noah and the team at Great Lakes Subaru! We're delighted to hear that you've consistently received knowledgeable and courteous service over the years. Your kind words mean a lot, and we're grateful for your continued support!

February 20, 2025

The employees were very kind and helpful and informative. They were very welcoming and friendly. More

by PINKSTER883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley was welcoming and kind. He sought me out when work was done and was very nice.
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Feb 20, 2025 -

Great Lakes Subaru responded

This review means more to our team than you know! Thank you for being a loyal customer! - Great Lakes Subaru

February 18, 2025

Unsatisfied with the service I called to schedule about on my 21 Highlander. I was told the vehicle would be driven to hear and understand the noise i am experiencing and also have an oil change/tire rotat More

by NICOLEGERKENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of the service names. Lindsay was the communicator
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February 15, 2025

The service was done in a timely manner, and everyone we dealt with was friendly and helpful; no problems there! My complaint is all the emails and texts! I received no fewer than 4 reminders of my upcoming More

by YVONNEANDERSON101
Recommend Dealer
No
Employees Worked With
Noah from the service department
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February 14, 2025

I was surprised how fast they got the job done and they even gave my WRX a hose off. The sale is only part of the deal, the service has to match the sales deal and they do it quite well!!! More

by Cuznbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Esnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

Great Lakes Subaru responded

We're delighted to hear that our service team at Great Lakes Subaru exceeded your expectations and took great care of your WRX! Thank you for recognizing the importance of both sales and service - we appreciate your support!

February 13, 2025

I received excellent and efficient service. The staff was courteous and helpful. See you in 6 months! More

by MAUSTIN08822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department was great
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Feb 14, 2025 -

Great Lakes Subaru responded

We're delighted to hear about your positive experience with our team at Great Lakes Subaru! Thank you for the kind words, and we look forward to seeing you again next time. Safe travels!

February 11, 2025

12 volt battery problem with my 2018 Prius Prime and service got me in right away to replace battery.. Was told that the replacement had a five year warranty however was not given any warranty papers/ More

by RAEMNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 12, 2025 -

Great Lakes Subaru responded

Raemnett, we're glad to hear our service team at Great Lakes Subaru could assist you promptly with your battery issue. If you need any documentation or have questions about the warranty, please don't hesitate to reach out!

February 10, 2025

The service was ok but i did not receive a receipt of the service rendered More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicedept
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February 06, 2025

Noah was so great to work with! He explained everything in detail to me and answered all my questions. More

by HURLEYOCT31
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Feb 07, 2025 -

Great Lakes Subaru responded

We're delighted to hear that Noah provided such detailed and helpful service at Great Lakes Subaru! Thank you for sharing your experience with us.

February 02, 2025

I made a last minute appointment, was able to get in with no problem and my car was serviced promptly More

by Ed R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Peterson
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Feb 03, 2025 -

Great Lakes Subaru responded

Ed, we're delighted to hear that our team at Great Lakes Subaru could get your car taken care of quickly! Thanks for choosing us and please don't hesitate to reach out if we can be of service again in the future!

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