Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Great Lakes Subaru - Service Center
Findlay, OH
398 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
398 Reviews of Great Lakes Subaru - Service Center
Sort by
Verified Customer
April 02, 2025
Great service. My car was making a strange noise, which I was afraid may be hard to diagnose, but they were able to identify the problem immediately and fixed it w My car was making a strange noise, which I was afraid may be hard to diagnose, but they were able to identify the problem immediately and fixed it within an hour. Additional services were offered, which was helpful, and I was never pressured to do anything I did not want to pay for during this visit. More
by TOODLESTEAM
Employees Worked With
Noah
March 26, 2025
Always reliable, professional and pretty fast. I think their customer satisfaction for service is near 100%. I also like and trust Andre Roach in the sales department. He is always willing to a I think their customer satisfaction for service is near 100%. I also like and trust Andre Roach in the sales department. He is always willing to answer questions (no matter how ignorant) and is willing to give you as much time as necessary to help you make good choices for yourself. More
by CREFFNER
Employees Worked With
March 22, 2025
Usually great work done by the service dept. Unfortunately, a 30 yr master mechanic forgot to put the cap back in my radiator. Luckily he caught it. I was called in my way home and pulled over t Unfortunately, a 30 yr master mechanic forgot to put the cap back in my radiator. Luckily he caught it. I was called in my way home and pulled over to check. Antifreeze sprayed inside the hood but didn’t do any damage. Service Mgr and another tech came out, checked everything and topped off the coolant. Life happens and people make mistakes. I’ll still go back. More
by DUCKHUNTERBOB
Employees Worked With
Charles
March 20, 2025
Well done. I was satisfied with communication with the service person and his honestly with what needed to be done. I was satisfied with communication with the service person and his honestly with what needed to be done. More
by TRENTSPONSELLER
Employees Worked With
Noah, in service department
March 14, 2025
A pleasure. Very friendly / courteous service staff. Informative, knowledgeable and customer sensitive. All work completed in timely fashion. Very friendly / courteous service staff. Informative, knowledgeable and customer sensitive. All work completed in timely fashion. More
by KILLBURNGUITARS
Employees Worked With
Other Employees :
Lindsey in service department.
March 12, 2025
My recent oil change was completed in a very acceptable time. I appreciate the courtesy from all staff that assisted me. The waiting room is quite comfortable, clean and stocked with snacks and beverages. time. I appreciate the courtesy from all staff that assisted me. The waiting room is quite comfortable, clean and stocked with snacks and beverages. It made me feel that I was very important as a customer to the dealership. More
by 27TLEMIRE
Employees Worked With
