Great Lakes Subaru - Service Center

Employees are always friendly and efficient. The waiting are is nice and comfortable. When finished, they always explain all the details like tread depth, brake linings etc. So you know how The waiting are is nice and comfortable. When finished, they always explain all the details like tread depth, brake linings etc. So you know how soon your vehicle may need more maintenance. More

Jose is the absolute best sales person on this earth, would recommend them to everybody in the country would recommend them to everybody in the country More

I typically service my own vehicle but instead of doing it myself I take it to the dealership. Their prices are great and their service is top notch!!! it myself I take it to the dealership. Their prices are great and their service is top notch!!! More

Service and checkout were very polite and helpful service on my car was performed promptly on my car was performed promptly More

Thank you for taking the time to respond properly! Thank you for your continued support. Thank you for your continued support. More

They were able to diagnose & repair my car the same day. Very pleased with accuracy of repair. Very pleased with accuracy of repair. More

Always great service! They worked me in last minute because we were leaving for Wisconsin on Sunday and I knew there was a problem with my front brakes. Thank you Great L They worked me in last minute because we were leaving for Wisconsin on Sunday and I knew there was a problem with my front brakes. Thank you Great Lakes! More

overall good work as always. prices going up a lot for same work.I'll see you in 5000 miles. prices going up a lot for same work.I'll see you in 5000 miles. More

Service was fast and accurate and friendly. The car wash was done nicely And they used my coupon. The car wash was done nicely And they used my coupon. More

Does not follow thru on agreements. Vehicle has been in 4 times to be fixed and still not fixed. We purchased 2 months ago and have not even had it for 1 full week due to being in for s Vehicle has been in 4 times to be fixed and still not fixed. We purchased 2 months ago and have not even had it for 1 full week due to being in for service. Service does not listen to what is happening. When on way to bring in car staff leave for lunch knowing that we are bringing the car in. Loaner car given is a little Toyota Camry, vehicle purchased and being serviced is a 3rd row SUV that was purchased so we had room for kids. Impossible to put car sear and 2 booster seats in the Camry. Just not happy at all with the poor customer service this place has given us. Will be contacting our attorney to handle going forward. More