Great Lakes Subaru - Service Center

Thank you so much for quick and professional, they are Perfect Toyota/Subaru dealer, I bought my second car from them. I will give more than five stars if possible. Perfect Toyota/Subaru dealer, I bought my second car from them. I will give more than five stars if possible. More

Very customer orientated and maintained an open line of communication. Always greet you and go out of their way providing their services. communication. Always greet you and go out of their way providing their services. More

I dealt with Service Advisor Noah Courtney who provided very professional service explained the issues, kept me updated and insured that the work was compiled timely, at a fair price very professional service explained the issues, kept me updated and insured that the work was compiled timely, at a fair price More

Friendly people who work there and also very dog friendly. Usually very good service can be expected. friendly. Usually very good service can be expected. More

After completely messing up my previous appointment and never picking my car up (this was highly unusual) they did fine this time around. Showed up on time, picked up and delivered my car on time. never picking my car up (this was highly unusual) they did fine this time around. Showed up on time, picked up and delivered my car on time. More

Disappointing that I had my vehicle in to be serviced and the fog lamp that was out when I took my vehicle in was not replaced even though the service paperwork said that they checked all my lights. So eithe the fog lamp that was out when I took my vehicle in was not replaced even though the service paperwork said that they checked all my lights. So either the lights were not checked or it just wasn’t changed for some reason. More

I like that the service is fast and the employees are friendly. Also, I like the free car wash. friendly. Also, I like the free car wash. More

I have not used the service center yet so I cannot comment on their performance. comment on their performance. More

Great experience. The staff was friendly and we got a great deal on a beautiful used car. They were up front and honest. Highly recommend! The staff was friendly and we got a great deal on a beautiful used car. They were up front and honest. Highly recommend! More

After waiting 3 hours on I75 South for a tow truck, Noah in Subarus service department was a bright spot in my day. I called to tell Noah I would be arriving via tow truck, he said the service dept. was clo in Subarus service department was a bright spot in my day. I called to tell Noah I would be arriving via tow truck, he said the service dept. was closing but he would wait for me. I had to stay in Findlay overnight and before 8 am the next morning, he had checked my car, ordered a part and called me to tell me I could use one of their cars until mine was ready. Noah was very knowledgeable, friendly, professional and truly concerned about my dilemma. I would highly recommend Great Lakes Subaru, they turned a negative experience into a positive. Thank you. More