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Great Lakes Subaru - Service Center

Findlay, OH

4.8
432 Reviews

432 Reviews of Great Lakes Subaru - Service Center

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June 30, 2025

Courtesy and polite. Were able locate the exact vehicle that I was interested in purchasing. Able to answer my questions and concerns. More

by JOHNSONTEDC
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 30, 2025

Services were completed before time stated. I am very happy with my Great Lakes Toyota and Subaru in Findlay, so far they have exceeded my expectations! More

by Rnrsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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June 29, 2025

First time getting my car serviced here and was impressed by how smooth it went. Was told it would be ready in about an hour and was pleasantly surprised when in half an hour I was told I was all set! Very n More

by CHOEPF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Great Lakes Subaru responded

We're delighted to hear that your first service experience at Great Lakes Subaru was smooth and efficient! Our team aims to provide timely and friendly service, so it's great to know we hit the mark. Thanks for choosing us!

June 27, 2025

Rob has been wonderful to work with. Since our purchase in December, he has been in touch with us regularly to see how things are going and if we have any questions. We are very pleased More

by GCRAWFORD21711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2025 -

Great Lakes Subaru responded

We're delighted to hear that Rob has been providing excellent service since your purchase at Great Lakes Subaru. It's fantastic to know you're pleased with both the car and the ongoing support. Thank you for sharing your experience!

June 26, 2025

Arrived early, car taken in early, finished early. Very friendly and informative staff, excellent service visit. More

by dsalucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service.
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Jun 27, 2025 -

Great Lakes Subaru responded

We're delighted to hear about your positive experience with our team at Great Lakes Subaru! Thank you for sharing your feedback and for choosing us. Safe travels until next time!

June 25, 2025

Friendly staff. Great communication. Quick in and out. Good explanation of what was being done to my car. Thank you! More

by JLBROWN340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Jun 25, 2025 -

Great Lakes Subaru responded

We're delighted to hear that our team at Great Lakes Subaru provided you with friendly service and clear communication. It's great to know your visit was efficient and informative. Thank you for the feedback!

June 22, 2025

Chuck Taylor was very helpful in providing options on tires for my (older) vehicle, including clear estimates of costs. The work was done professionaly and quickly. I was happy with the inspection of the More

by HILTYBIKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Taylor
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Jun 23, 2025 -

Great Lakes Subaru responded

Appreciate your kind words, thank you for servicing with Great Lakes.

June 21, 2025

Working with Andre was a pleasure, he was very helpful in trying to get us the best deal possible and making sure that everything was in good working order on our used Chrysler Town and Country. More

by NICHOLSMIKEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Great Lakes Subaru responded

We're delighted to hear that Andre provided such helpful service at Great Lakes Subaru! It's wonderful knowing you had a positive experience with your Chrysler Town and Country. Thank you for choosing us!

June 21, 2025

Dan and team do an excellent job at making sure as customers we know exactly 👍🏻 what up More

by HEYMIKIE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Jun 23, 2025 -

Great Lakes Subaru responded

Thank you for the positive feedback! We're happy to hear Dan & the team kept you informed and we hope you won't hesitate to reach out if we can be of service again in the future! - Great Lakes Subaru

June 21, 2025

This vehicle is now our granddaughters. Safety first in a Subaru and she loves it ! More

by CHARLIESPAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Eastwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Great Lakes Subaru responded

Charlie, thank you for the great review of Great Lakes Subaru! We're happy to hear your granddaughter is loving the vehicle!

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