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Great Lakes Subaru

Findlay, OH

4.8
942 Reviews
Great Lakes Subaru in Findlay, OH, is proud to be an automotive leader in our area. Since opening our doors, Great Lakes Subaru has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Great Lakes Subaru wll get you into the car or truck you choose with professionalism and attention to your needs. Great Lakes Subaru offers a full selection of services including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Online Service Appointment Scheduling Great Lakes Subaru has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Great Lakes Subaru offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business.
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920 Plaza St

Findlay, OH

45840

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Showing 942 reviews

September 18, 2025

Very pleased with the experience overall. Brandon was absolutely great and we couldn’t have been happier. Nothing felt like a hassle and the dealership as a whole is fantastic. More

by ahupp2424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Feltner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Great Lakes Subaru responded

We’re glad Brandon made the process smooth and hassle-free at Great Lakes Subaru. We'll see you next time! Safe travels!

September 14, 2025

Sales people are information, helpful and courteous. Dealership is well managed. Even though they were busy everyone was able to help us find a great car. More

by JSLLAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charly Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pendleton (The Rob)
Sep 16, 2025 -

Great Lakes Subaru responded

It's fantastic to hear our team was helpful and courteous during your visit! Thank you for choosing Great Lakes Subaru and for sharing your positive experience. Congratulations on your new car!

September 13, 2025

I had such a great experience buying my car thanks to "The Rob" at Great Lakes Toyota! Last week, I had a really frustrating visit with another salesperson who didn’t listen to my needs and kept trying t More

by CRYSTALWILLFORD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Pendleton
Sep 15, 2025 -

Great Lakes Subaru responded

Crystal, we're so glad to hear that Rob was able to turn your experience around. Thank you from all of us at Great Lakes Subaru! Congratulations on your purchase!

September 10, 2025

Maurice was absolutely fantastic. the car was hardly detailed, i was highly disappointed in that aspect. More

by MITCHELL.WYMER
Workmanship
Recommend Dealer
Yes
Employees Worked With
maurice
Sep 12, 2025 -

Great Lakes Subaru responded

Mitchell, thank you for the review. We're glad you enjoyed working with Maurice and appreciate your feedback about the detailing - we'll make sure it gets shared with our team so we can take steps to improve in this area moving forward. Please don't hesitate to reach out if our Great Lakes Subaru team can assist you again in the future!

September 09, 2025

The service department in this dealership is the absolute best run most efficient, most professional, and I would recommend that anybody who ever buys a vehicle whether it is a Toyota Subaru or any other bra More

by jesnard0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Esnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Great Lakes Subaru responded

Thank you for the glowing review of our service department! We're so pleased you are happy with your experience. We truly appreciate your recommendation and we'll see you next time at Great Lakes Subaru! Safe travels!

September 07, 2025

I’ve been buying and servicing at those dealership for almost 30yrs.. Great Dealership! Great People! I wouldn’t go anywhere else! More

by JEFF.BERNHARDT716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Eastwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Great Lakes Subaru responded

Jeff, we are grateful for your continued business over the past three decades! Thank you for choosing Great Lakes Subaru and for sharing your stellar feedback. See you next time!

September 06, 2025

This is our 3 Subaru that we have purchased from Rob. He has always been easy to work with and always very professional and friendly More

by janfenton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Great Lakes Subaru responded

Thank you for your repeat business and loyalty, Jan! We're thrilled to hear that Rob consistently provides a professional and friendly experience. Enjoy your new Subaru from all of us at Great Lakes Subaru!

September 05, 2025

This started out as an online search for a Subaru Forsester that I wanted. The dealer's website said there was one on the lot in the model I wanted. Went to the dealer the next day and I met with Bri More

by lhawkins912
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Sallot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Great Lakes Subaru responded

We’re pleased to hear Brian went above and beyond to help you find the perfect Subaru at Great Lakes Subaru. We will be sure to pass along your kind words. Enjoy your new car!

September 02, 2025

Service was on time as scheduled, polite customer service representative, clean waiting area, and complimentary car wash. More

by DCOPAS610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 03, 2025 -

Great Lakes Subaru responded

Thank you for highlighting our timely service and clean waiting area. We appreciate your feedback and hope to see you again down the road at Great Lakes Subaru!

September 01, 2025

Always a great experience, everyone explain the service that was performed to your vehicle in detail More

by urlause2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service guy that worked on 8-30-25, 5 stars
Sep 02, 2025 -

Great Lakes Subaru responded

Thank you for sharing your feedback about our team! We appreciate your support and hope to see you again at Great Lakes Subaru!

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