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Great Lakes Subaru

Findlay, OH

4.8
709 Reviews
Great Lakes Subaru in Findlay, OH, is proud to be an automotive leader in our area. Since opening our doors, Great Lakes Subaru has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Great Lakes Subaru wll get you into the car or truck you choose with professionalism and attention to your needs. Great Lakes Subaru offers a full selection of services including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Online Service Appointment Scheduling Great Lakes Subaru has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Great Lakes Subaru offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business.
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920 Plaza St

Findlay, OH

45840

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Showing 709 reviews

November 20, 2024

The car purchased was a Toyota Camry not Subaru as indicated below. Michael Goebel and his team provided outstanding service. My car specifications were met, delivery was timely, instructions were cle More

by WEYENOT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher White
November 20, 2024

They were professional, friendly, and timely. Enjoyed the Starbucks coffee too while waiting. No problems at all. More

by JOJORN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names. Service department
November 20, 2024

Travis kept me posted on any and all changes during my buying process. Great guy to work with and is so honest. Made me feel like I was taking to a family member. I will continue working with Travis as lo More

by Staceyvaneerten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Dakota was exceptionally kind and helpful from the very first phone encounter. He kept in touch with updates as we searched for our requested car. He was very organized and understanding during the purcha More

by atgarwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dakota Weekly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Great Lakes Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that Dakota and the team at Great Lakes Subaru provided such attentive service throughout your car search and purchase. Enjoy all those new tech features, and don't hesitate to reach out if you need anything else!

November 17, 2024

Had my Tundra in for routine maintenance and the dealership completed the service timely and communicated the results very well. More

by MRHammer14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Nov 19, 2024 -

Great Lakes Subaru responded

We're delighted to hear that your truck's maintenance was handled efficiently at Great Lakes Subaru. Thank you for sharing your experience, and we look forward to assisting you again in the future!

November 17, 2024

Jose should be commended by all of his managers for being the best salesperson any customers would ever want. He knew what i needed and took his time and provided all the information i needed when i called More

by RONY B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Esnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Great Lakes Subaru responded

Thank you for sharing your experience! We're delighted to hear that Jose provided such excellent service at Great Lakes Subaru. Enjoy your new car and we look forward to seeing you again in the future!

November 16, 2024

Travis was fantastic and VERY knowledgeable about all the vehicles I tested! Great experience all around! More

by Amy.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Great Lakes Subaru responded

Amy, we're delighted to hear that Travis provided you with a fantastic experience at Great Lakes Subaru! Thanks for sharing your positive feedback. Enjoy your new ride!

November 16, 2024

As always, courteous, knowledgeable, prompt service; appreciate Noah's skillset and attention to customer satisfaction More

by jlbpriest
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NOAH in Subaru Service
Nov 18, 2024 -

Great Lakes Subaru responded

We're delighted to hear that Noah and the team at Great Lakes Subaru always provide you with courteous and knowledgeable service. Thank you for your kind words, we appreciate your support!

November 15, 2024

Finance staff were dishonest and not transparent with pricing resulting in significantly more expenses. Car received was not as ordered. Lighting upgrade was not provided as advertised. Many other issues More

by Disappointed Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Davron, Drew
November 15, 2024

We bring our Lexus RX350 for service- we always deal with Noah. He is always so friendly and professional. A definitive asset for Great Lakes! More

by DUNCANS4HIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
Nov 15, 2024 -

Great Lakes Subaru responded

Thank you for sharing this wonderful feedback with us! We're delighted to hear that Noah consistently provides friendly and professional service at Great Lakes Subaru. We appreciate your trust in our team for servicing your Lexus RX350!

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