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Great Lakes Subaru

Findlay, OH

4.8
778 Reviews
Great Lakes Subaru in Findlay, OH, is proud to be an automotive leader in our area. Since opening our doors, Great Lakes Subaru has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Great Lakes Subaru wll get you into the car or truck you choose with professionalism and attention to your needs. Great Lakes Subaru offers a full selection of services including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Online Service Appointment Scheduling Great Lakes Subaru has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Great Lakes Subaru offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business.
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920 Plaza St

Findlay, OH

45840

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Showing 778 reviews

February 21, 2025

I,ve dealt with Noah in service over a number of years with the three Subaru Foresters that I’ve leased from Great Lakes / Lariche Subaru. He’s always been knowledgeable, courteous, and a frIendly person More

by DAVEREJENT5562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Courtney, Chuck Taylor, Justin Lariche
Feb 21, 2025 -

Great Lakes Subaru responded

Thank you for sharing your experience with Noah and the team at Great Lakes Subaru! We're delighted to hear that you've consistently received knowledgeable and courteous service over the years. Your kind words mean a lot, and we're grateful for your continued support!

February 20, 2025

The employees were very kind and helpful and informative. They were very welcoming and friendly. More

by PINKSTER883
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Riley was welcoming and kind. He sought me out when work was done and was very nice.
Feb 20, 2025 -

Great Lakes Subaru responded

This review means more to our team than you know! Thank you for being a loyal customer! - Great Lakes Subaru

February 18, 2025

Unsatisfied with the service I called to schedule about on my 21 Highlander. I was told the vehicle would be driven to hear and understand the noise i am experiencing and also have an oil change/tire rotat More

by NICOLEGERKENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of the service names. Lindsay was the communicator
February 17, 2025

Everything was smooth and Charly was very knowledgeable about the car and the buying process. More

by J_KIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charly Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Great Lakes Subaru responded

We're delighted to hear that Charly provided you with an excellent experience here at Great Lakes Subaru! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

February 15, 2025

The service was done in a timely manner, and everyone we dealt with was friendly and helpful; no problems there! My complaint is all the emails and texts! I received no fewer than 4 reminders of my upcoming More

by YVONNEANDERSON101
Recommend Dealer
No
Employees Worked With
Noah from the service department
February 15, 2025

Excellent salesmanship and service. They were very helpful and informative, helping me learn the ins and outs of my new car. More

by dledel617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Great Lakes Subaru responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Great Lakes Subaru provided excellent service. Enjoy your new car, and feel free to reach out if you have any more questions!

February 14, 2025

I was surprised how fast they got the job done and they even gave my WRX a hose off. The sale is only part of the deal, the service has to match the sales deal and they do it quite well!!! More

by Cuznbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Esnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Great Lakes Subaru responded

We're delighted to hear that our service team at Great Lakes Subaru exceeded your expectations and took great care of your WRX! Thank you for recognizing the importance of both sales and service - we appreciate your support!

February 13, 2025

I received excellent and efficient service. The staff was courteous and helpful. See you in 6 months! More

by MAUSTIN08822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department was great
Feb 14, 2025 -

Great Lakes Subaru responded

We're delighted to hear about your positive experience with our team at Great Lakes Subaru! Thank you for the kind words, and we look forward to seeing you again next time. Safe travels!

February 11, 2025

12 volt battery problem with my 2018 Prius Prime and service got me in right away to replace battery.. Was told that the replacement had a five year warranty however was not given any warranty papers/ More

by RAEMNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 12, 2025 -

Great Lakes Subaru responded

Raemnett, we're glad to hear our service team at Great Lakes Subaru could assist you promptly with your battery issue. If you need any documentation or have questions about the warranty, please don't hesitate to reach out!

February 10, 2025

The service was ok but i did not receive a receipt of the service rendered More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicedept
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