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Great Lakes Hyundai of Dublin

Columbus, OH

3.6
427 Reviews
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2441 Billingsley Rd.

Columbus, OH

43235

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Showing 427 reviews

August 11, 2016

Excellent dealer - highly recommended Jay and everyone at Dennis are great people to deal with. I shopped at several dealers and was very impressed with how honestly and simply Dennis Hyu More

by kl239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Blanden, Jon Gillis, Shane Little, Alex Warbritton
Aug 12, 2016 -

Great Lakes Hyundai of Dublin responded

Thank you for giving both our business and team such a great review! Our main goal is to make your experience at Dennis Hyundai of Dublin a positive one. We believe that honesty is key to doing great business, so our team makes sure when a client comes to us, they feel heard and we meet their needs as best we can. We hope that your new car is running smoothly for you but, when it does need a tune up, you know where to find us. Once again, thank you for the kind review. Have a great day!

August 11, 2016

Excellent Sales Support ... But I received excellent and very professional sales support. Jay was great at helping me with the vehicle I was interested in. The only issue I had was t More

by andrew.megimose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Blanden
Aug 12, 2016 -

Great Lakes Hyundai of Dublin responded

Hi Andrew, thank you for taking the time out of your day to leave us both a great review and valuable feedback. We try to provide the best service to our customers. Your needs are our priority! We also have an excellent maintenance team - we would like to talk to you more about the services that we offer that you were perhaps not made aware of. Please contact Steve Welch at (614) 889-2441 to discuss this further. Once again, thank you for your feedback. Enjoy the rest of your day!

August 08, 2016

Excellent Experience Kyle Chesnut was extremely helpful in helping me select my 2016 Hyundai Tucson. He helped me find exactly what I was looking for and it was a very qui More

by MickalaBuccigross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Chesnut
Aug 09, 2016 -

Great Lakes Hyundai of Dublin responded

We sincerely hope you're enjoying your new 2016 Hyundai Tucson! We're happy to hear Kyle was able to help you and make your visit to Dennis Hyundai of Dublin stress-free and enjoyable. Feel free to come back again any time if you need help with your car or have any problems we can help you with. Be safe on the road and we hope to see you again!

August 06, 2016

Purchase of New Santa Fe I have purchased four cars from this dealership and intend to keep coming back. They have always been forthright and honest, and never high pressure. More

by travalio.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember their names but both the salesperson and the slaes manager were very professional
Aug 08, 2016 -

Great Lakes Hyundai of Dublin responded

Thank you so much for your loyalty to Dennis Hyundai of Dublin! Our staff are credited for their professionalism, generosity, and great customer service, so while we are happy to hear you enjoyed your purchase experience, we're sorry you felt our finance staff didn't meet your expectations. We love serving you and hope you'll choose us again on your next car purchase. Enjoy your new vehicle and let us know if we can help you with anything further!

July 31, 2016

Last minute strong armed into giving away my consumer rights New vehicle sales experience was fine ... until the closing when at the very last minute I was required to sign a Mandatory Binding Arbitration agreem More

by Just_a_guy
Recommend Dealer
No
Employees Worked With
Review is of dealership in total, not employee.
Aug 16, 2016 -

Great Lakes Hyundai of Dublin responded

Hello and thank you for taking the time to bring this to our attention. We are sorry if you felt pressured to sign anything you were not comfortable with, or if the paperwork you were given was not fully explained. We do our best to ensure our customers are excited about every aspect of their purchase, and would appreciate the opportunity to discuss this with you further. Our sales manager, Adam Bryant, would be happy to speak with you at (614) 889-2441. Thanks again for your time and take care.

July 29, 2016

Great Service Great quality vehicles, service department, and financing department were informative. Spent a little long there, only because there were a lot of sal More

by lucas.boelling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Lehmenkuler
Aug 03, 2016 -

Great Lakes Hyundai of Dublin responded

Hi Lucas, thanks for the feedback! Our dedicated departments at Dennis Hyundai of Dublin will always do their best to answer all of your questions about our vehicles. If you should have any other concerns, please feel free to give us a call. We can't wait to see you again!

July 29, 2016

Select few good people Waited 10 min or so before being greeted. The salesmen (Kyle) scheduled a appointment with us and he wasn't there when arrrived. He showed up 3 hours More

by jakeparrett12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent
Aug 15, 2016 -

Great Lakes Hyundai of Dublin responded

Hi Jake, we apologize if you were kept waiting for your appointment. Our goal is to ensure our customers feel valued, and that is not reflected in the experience you described. Please contact our sales manager, Adam Bryant at (614) 889-2441 to discuss this concern. Once again, we apologize for the inconvenience. We look forward to hearing from you.

July 29, 2016

My Dennis Hyundai Expierence I was impressed by the friendly, and professional employees at the Dennis dealership. They not only knew all about the Hyundai, but believed it was th More

by cspeer0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent, Jon, & Chris.
Aug 03, 2016 -

Great Lakes Hyundai of Dublin responded

Your feedback is very much appreciated! At Dennis Hyundai of Dublin, our employees are renown for their friendliness and professionalism. We hope you're enjoying your new car and if you should require any additional assistance, please don't hesitate to let us know! Until we see you again, take care.

July 26, 2016

Working with Kevin Dennis Hyundai was an overall pleasant dealership to visit. The staff I had contact with were friendly and the general vibe of the showroom and custom More

by sparis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Munn
July 26, 2016

Nice experience It was a good experience. Our salesman, Pete Seeds was very knowleadgable about Hyundai and the car model I was interested in, the Hyundai Sonata. H More

by kenandjankotch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Seeds
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