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Great Lakes Hyundai of Dublin

Columbus, OH

3.8
425 Reviews

2441 Billingsley Rd.

Columbus, OH

43235

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Showing 425 reviews

March 10, 2017

review As I stated in earlier part of this survey, I would have liked a more transparent pricing process. The employee we were working with constantly had t More

by yavorsky.3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 30, 2017 -

Great Lakes Hyundai of Dublin responded

Thank you for your feedback and your review - we value all of the insight our customers have into the service we provide. Our goal is to guarantee the best possible experience for our valued customers, and that may mean our team members have to confirm certain actions with supervisors. We appreciate your patience and are sorry to hear you feel we wasted any of your time. We would appreciate the opportunity to learn more about your experience so that we may improve our customer service practices - please call Adam Bryant at (614) 889-2441. Thanks again, and take care.

March 09, 2017

Genesis purchase The sales folks were informative and helpful. They went out of their way to solve a problem with my trade that other dealerships avoided. I traded i More

by jerrygarman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Little
Mar 13, 2017 -

Great Lakes Hyundai of Dublin responded

Hi Jerry! Thanks for taking the time out of your day to write us such a detailed review. Shane, as well as the rest of our amazing sales team, pride themselves on delivering the best customer service in the industry and we're glad to hear they went out of their way to assist you with your trade-in. We hope to serve you again in the future and earn that fifth star on your next visit. Take care, and have a great day!

March 09, 2017

Above and Beyond The care and consideration of this dealer are exceptional. Not only did they supply my wife and I a free lunch, but the salesman came in on his day o More

by rcmattingly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Linsey, Nick Justice,Alex Warbritton
Mar 13, 2017 -

Great Lakes Hyundai of Dublin responded

Thank you so much for your glowing review. We are honored to have served you and your family over the years and are pleased to hear our staff maintained their standard of going above and beyond for each of our customers. At Dennis Hyundai, we feel it's the little touches that put us above the rest and we hope to provide you with the same great service in the future. Take care, and enjoy your new vehicle!

March 09, 2017

Very good car buying experience. Very nice to deal with dealership. The sales person was knowledgeable, friendly and I didn't feel pressured at all. We took several test drives and Sh More

by terrigarber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane (New Car Sales)
Mar 13, 2017 -

Great Lakes Hyundai of Dublin responded

Terri, thanks for the great review! Shane is a fantastic member of our team and is a great example of all of the qualities we expect from our staff - honest, courteous, and knowledgeable. We're thrilled to hear that you'll be back for more of the same great service and look forward to assisting you again! Have a great day, and enjoy your new vehicle.

March 09, 2017

2017 Hyundai Santa Fe purchase Everyone at Dennis was professional, courteous and friendly. The salesman was the best I've ever worked with on a new car purchase and at age 70, we'v More

by jhkarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
Mar 13, 2017 -

Great Lakes Hyundai of Dublin responded

Thank you so much for the fabulous review! We can't think of a better endorsement than this and we're thrilled to hear Shane was the best salesman you have ever had. Our team here at Dennis Hyundai works hard every day to provide our customers with the highest level of service and we're glad that was just what you received. We hope you'll think of us for any future purchases! Take care, and enjoy your new vehicle.

March 08, 2017

Great cars and customer service I was very impressed with features of the car and I appreciated the sales person's customer service professionalism and his knowledge of the features More

by lacytriplett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim linsey
Mar 13, 2017 -

Great Lakes Hyundai of Dublin responded

Our knowledgeable and courteous sales team is just one of the many benefits that makes Dennis Hyundai the best place to purchase and service your car! Thanks for the great review. We're glad to hear you were impressed both by the vehicle you looked at and our staff member that served you. We're looking forward to your next visit and hope you have a great day!

March 04, 2017

Dennis Hyndai treated very well and Camron was very helpful he, figure out which car was good me Sonata SE so far car has great. More

by kaysewayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carron Ladd
Mar 06, 2017 -

Great Lakes Hyundai of Dublin responded

We're glad to hear it! Thanks for taking time out of your day to leave us a review. We'll be sure to pass along your compliments to Camron - he is a fantastic member of our team and we're sure he'll be happy to hear what a great experience you had with him. Our sales team at Dennis Hyundai works hard to ensure each of our customers leaves with the perfect vehicle for them and we're so glad to hear you are loving your new Sonata so far! We hope you'll be back for any future purchases. Take care, and drive safe.

March 02, 2017

Veloster It was a pleasant experience and would return. I wish my car was cleaned better when i went to finalize my purchase. There were black marks all over t More

by b.zimmerschied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent
Mar 06, 2017 -

Great Lakes Hyundai of Dublin responded

Thank you for bringing this to our attention. We're glad to hear you had a pleasant experience and would return, but are concerned by the black marks left on the vehicle. Our team work hard to ensure each of our customers receives only the best service and we are sorry that was not your experience. We'd value the opportunity to speak with you more about your visit - please contact Steve Welch at (614) 889-2441. Take care, and have a great weekend.

March 01, 2017

Professional Experience Professional and helpful staff throughout our entire experience there. Dealership was clean and very welcoming. The vehicle with the paint color and i More

by tommie_moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dealership Manager, Jim Lindsey, and Shane Little
Mar 03, 2017 -

Great Lakes Hyundai of Dublin responded

Hi Tommie! Thanks for the fabulous review. Our dedicated, professional sales team strives to ensure each of our customers leaves with the exact vehicle they want and need and we're happy to hear they went above and beyond to ensure you left with just the right one for you. We hope you'll think of us for your next purchase and hope you enjoy your new vehicle! Take care, and have a great weekend.

February 24, 2017

New car purchase Everything was very professional. I was able to successfully purchase a new car. Brent did a great job helping me though the purchase. The only downsi More

by jsummerfield1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent
Mar 02, 2017 -

Great Lakes Hyundai of Dublin responded

Thank you for taking the time to leave us a review! We're excited to hear that Brent was able to get you into a new car and took great care of you through the whole process. We'll be sure to pass along your kind words to Brent and hope that you'll keep Dennis Hyundai in mind in the future. Take care, and have a great day!

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