Great Lakes Hyundai of Columbus

The worst new car experience I have ever encountered! I have purchased 5 new cars, all wonderful experiences. Dealing with Dennis Autopoint was like dealing with a 3 ring circus. Not only does the right have purchased 5 new cars, all wonderful experiences. Dealing with Dennis Autopoint was like dealing with a 3 ring circus. Not only does the right hand not know what the left hand was doing, clearly, they do not care to know. Employee I was dealing with for 3 days, was MIA on the day I was to purchase the car. That said. Finance Manager could not find paperwork, keys. Gave me different terms than discussed. Overcharged me, and repeatedly told me information that was not truthful. As I stated, this was not my first car purchase, so this was not something I was going to take. I was not allowed to talk to the manager Aaron Masterson. Nor allowed to get my deposit. The deposit was then cashed, even though I had no car!!!!! Aaron, you should e ashamed. Yet as long as you have quotas..... This dealership is one of the sleeziest in the OHIO. You have no scruples, or morals. What kind of Owner allows his employees to not show up or call in???? Now that's a cushy place to work. Thank goodness for the internet, I can quite easily spread the word 100 times faster than in the old days!!!! Thanks for the nightmare. More

Went in on Thursday night to purchase 2006 ranger. After 4 hours did paperwork left with truck. Called next day (Friday) informed to come back and sign new paperwork. Deal didn't work. Took truck back. 4 hours did paperwork left with truck. Called next day (Friday) informed to come back and sign new paperwork. Deal didn't work. Took truck back. We were under the impression that the truck was ours. It's the yo-yo-scam. They were surprised we brought it back. They apparently thought we would sign new loan papers and not question it. Salesman did his best to get deal. But finance wouldn't budge. More

Frequently told me that the 36,000 mile bumper to bumper warranty was not valid for my car although I bought the car new from them and it was in the warranty period. I have had many service requests through warranty was not valid for my car although I bought the car new from them and it was in the warranty period. I have had many service requests through this dealership and have never been totally satisfied with the result. I STRONGLY recommend purchasing your Mitsubishi through ROBY in Dublin if you are considering your new or used purchase. Their service department serviced my vehicle after repeated attempts to have Dennis perform the work for me. More

Frequently told me that the 36,000 mile bumper to bumper warranty was not valid for my car although I bought the car new from them and it was in the warranty period. I have had many service requests through warranty was not valid for my car although I bought the car new from them and it was in the warranty period. I have had many service requests through this dealership and have never been totally satisfied with the result. I STRONGLY recommend purchasing your Mitsubishi through ROBY in Dublin if you are considering your new or used purchase. Their service department serviced my vehicle after repeated attempts to have Dennis perform the work for me. More

When I first left the dealership I was very happy with the service that I received and the effort and friendliness that they showed. I discovered it was all show. I found out that after adamantly stating the service that I received and the effort and friendliness that they showed. I discovered it was all show. I found out that after adamantly stating that under no circumstances was the car to be listed in my mothers name (she was only to be a cosigner) they misled us and said that it was in my name but they needed to list my mother first. Well, when applying to purchase a house I found that the car was not in my name but my mother's. I don't like being lied to and am going to seek legal advisement on this issue. More