Great Lakes Hyundai of Columbus

unclear extra cost any of the extra charges or costs were not presented as optional the were explained and just added on to cost . any extended coverage was not explaine any of the extra charges or costs were not presented as optional the were explained and just added on to cost . any extended coverage was not explained as optional the coverage was explained the just added to cost. The word optional was never used by anyone at this dealership More

My experience at Dennis Hyundai I found the people at Dennis very informative and very pleasant and made sure I was getting what I wanted. My salesperson, Kendell made the buying exp I found the people at Dennis very informative and very pleasant and made sure I was getting what I wanted. My salesperson, Kendell made the buying experience very manageable for me, being that he was nice, informative, funny and very helpful. More

Thanks Even though I spent practically the whole day at your dealership, it was not an unpleasant experience. I was there to get a car because I had to, not Even though I spent practically the whole day at your dealership, it was not an unpleasant experience. I was there to get a car because I had to, not because I wanted to. Someone had hit me and totaled my almost paid off vehicle. So when I got there I wasn't in the best of moods. That changed when I met Hunter and test drove a couple of vehicles. Hunter was very pleasant and even though he was new he was still knowledgeable and if he didn't know the answer, he found it. Everyone at the dealership that day was very polite & helpful. I would not hesitate to send anyone to Dennis Automotive. I ended up leasing a vehicle that day, a 2017 Hyundai Elantra, and I'm loving it! Thank you!! More

Great experience Our salesman, Hunter, was very friendly. Along with the sales manager, he worked hard to get us the best possible deal. He was very honest and easy to Our salesman, Hunter, was very friendly. Along with the sales manager, he worked hard to get us the best possible deal. He was very honest and easy to talk to. We also received follow up communication by phone and mail. We will definitely visit this dealership again. In fact, this was our 5th vehicle from the dealership. More

Amazing experience ! I am always so nervous coming in to a dealership . But not at Dennis ! Once again I was treated respectfully and Wil did all he could to help me find I am always so nervous coming in to a dealership . But not at Dennis ! Once again I was treated respectfully and Wil did all he could to help me find the car for me . He listened to what I was looking for and worked hard to make me feel happy with my choice . He Answered all my questions . Very helpful . I left there feeling so happy with my over all experience and my lovely new car. Great job ! Keep up the good work . I will be back ? More

Just ok I was in somewhat of a hurry to get this vehicle for my daughter, because hers was getting old. I didn't feel there was much wiggle room on the price, I was in somewhat of a hurry to get this vehicle for my daughter, because hers was getting old. I didn't feel there was much wiggle room on the price, and probably would have gone somewhere else if I had more time. The sales person was very up front though, and dealt with me fairly. More

Car buying experience Experience was good....staff was courteous, professional and well mannered...numerous options were presented to me as the salesperson was very knowled Experience was good....staff was courteous, professional and well mannered...numerous options were presented to me as the salesperson was very knowledgeable...I would definitely recommend this dealership to friends More

Outstanding Customer Service My Sales Representative and the finance staff at Dennis Hyundai were all very professional and made sure they did everything they could to get me the My Sales Representative and the finance staff at Dennis Hyundai were all very professional and made sure they did everything they could to get me the vehicle that I wanted. I work in customer service every day, and Dennis Hyundai does it right. More

Satisfied buyer Shawn was an excellent salesman and I would be happy buying another vehicle from him. My overall impression of Dennis Hyundai is a very good one Shawn was an excellent salesman and I would be happy buying another vehicle from him. My overall impression of Dennis Hyundai is a very good one More

Don't expect much after the sale "Once Dennis Hyundai has already made the sale they don't really care about you. It took me over a week to get a simple question answered. I have othe "Once Dennis Hyundai has already made the sale they don't really care about you. It took me over a week to get a simple question answered. I have other questions I'm sure will take months to get answered. Worst customer service ever. They promise to call you back and never do. They have a ""contact us"" email on their website they never reply to. They are only worried about possible new customers and a new sale." More