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Great Lakes Honda
Akron, OH
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665 Reviews of Great Lakes Honda
Great service . The employee was friendly and helpful. The work was done neatly. Though they forgot to calibrate the tire pressure indicator for the first time, thi . The employee was friendly and helpful. The work was done neatly. Though they forgot to calibrate the tire pressure indicator for the first time, this issue was solved quickly. More
Outstanding Rob Rhodes always has excellent customer service. I've been a Honda owner since 1989 and have many Honda's, Rob is the best advisor I have ever had. H Rob Rhodes always has excellent customer service. I've been a Honda owner since 1989 and have many Honda's, Rob is the best advisor I have ever had. He really care! More
Purchasing a new car I went to Great Lakes Honda looking for a CR-V. Toriano Watkins was my Sales Consultant. He was patient with me and answered all my questions about I went to Great Lakes Honda looking for a CR-V. Toriano Watkins was my Sales Consultant. He was patient with me and answered all my questions about leasing vs buying. Gavin, the General Manager was a great help sealing the deal for me. Thank you for a good experience leasing my new car! More
Very exciting! Lynn was very helpful and very informative about the CRV and she helped me understand what I was buying.i felt like she really does care about me and Lynn was very helpful and very informative about the CRV and she helped me understand what I was buying.i felt like she really does care about me and my buying experience. More
Great Service Dept. The service personnel at Great Lakes Honda just does a great job! Friendly and helpful. Service is completed in a timely manner. Justin is always a p The service personnel at Great Lakes Honda just does a great job! Friendly and helpful. Service is completed in a timely manner. Justin is always a pleasure to work with. Thank you. More
Oil change, tire rotation, brake check, routine. I like that I was scheduled quickly when I called by phone. (For me, web appointments were not easy to schedule late in the day.) One tire was low, so I like that I was scheduled quickly when I called by phone. (For me, web appointments were not easy to schedule late in the day.) One tire was low, so they checked that, checked my car's schedule, and did a tire rotation. Brakes checked and tread read. I only wish the Service Rep had told me out loud to check the recommendation page, but I did read it, so I know brakes are coming up and probably within the year, tires. More
Oil change Got an oil Change and they also helped with a tire problem I have and put my mind at rest knowing it was not as bad as I thought Got an oil Change and they also helped with a tire problem I have and put my mind at rest knowing it was not as bad as I thought More
Outstanding We have been Honda owners since 1980. The service department at Great Lakes Honda is excellent. Justin and Rob do an incredible job for us. They go We have been Honda owners since 1980. The service department at Great Lakes Honda is excellent. Justin and Rob do an incredible job for us. They go above and beyond. Thanks to them both. More
Great experience Just bought a pre-owned vehicle from here! My salesman Darius not only taught me how to drive a manual but also went over my new car after it was deta Just bought a pre-owned vehicle from here! My salesman Darius not only taught me how to drive a manual but also went over my new car after it was detailed and cleaned off the brake dust himself! More
Service Sandy Taylor, our service rep, was excellent in explaining what service was optimal for my car at the time and also what I could postpone until next t Sandy Taylor, our service rep, was excellent in explaining what service was optimal for my car at the time and also what I could postpone until next time. She went above & beyond in caring for my car on this visit. More