Great Lakes Honda

2 trips to look at an issue wasted my time 2 trips to look at an issue on a brand new car. Customers time is no concern. Issue still not resolved going somewhere they they care and know their 2 trips to look at an issue on a brand new car. Customers time is no concern. Issue still not resolved going somewhere they they care and know their stuff More

Very friendly people Everyone was very helpful through each step of the process. I always dread buying a new car but they made it a smooth and painless experience. Everyone was very helpful through each step of the process. I always dread buying a new car but they made it a smooth and painless experience. More

Fast oil change My 2012 Honda Civic was in need of an oil change and I had received a "Black Friday" coupon in my email. I called and make an appointment for Monday. My 2012 Honda Civic was in need of an oil change and I had received a "Black Friday" coupon in my email. I called and make an appointment for Monday. Monday turned into a whirlwind - so when I got to my appointment I was stressed because I had to pick up a Christmas gift before the Store closed. I told the service attended my dilemma and he expedited my oil change. They did a great job and had the oil changed and the car washed waiting for me in less then half an hour. WOW Great service More

Very Satifsctory I arrived ten minutes early and the service person began immediately. When reviewing the history of my vehicle, he noted that I had missed having my t I arrived ten minutes early and the service person began immediately. When reviewing the history of my vehicle, he noted that I had missed having my two air filters replaced at the last appointment and recommended replacing them now. I agreed and the servicing began. It was completed within the estimated one hour time frame. I thought the cost of the filters was steep but consoled myself by knowing that they were proper for my car and installed correctly. The tolal cost was on target with the estimate given. I am satisfied. More

Purchase new CR-V Very pleased with the treatment, vehicle and deal at Great Lakes Honda. Lynn Snoderly was the best salesperson I've ever dealt with. I was impressed w Very pleased with the treatment, vehicle and deal at Great Lakes Honda. Lynn Snoderly was the best salesperson I've ever dealt with. I was impressed within 30 seconds of meeting her. I had bid out to 5 dealerships and she responded the quickest and with the lowest price. No one could beat her original price. I appreciate dealing with someone straight like that. Not the dealerships that say "we don't do business that way" or "get an offer in writing and we'll beat it". Rest of the staff was very helpful and respectful including their president, general manger and finance person. I will be back! More

Excellent Service Not being a local resident and needing service might have been a challenge, but not at Great Lakes Honda. They were more than accommodating. Service Not being a local resident and needing service might have been a challenge, but not at Great Lakes Honda. They were more than accommodating. Service was well done and in a timely manner. More

Super I have two CRVs. This is the best dealership Ive ever seen. As long as Robert is their Ill be back.He is the best! I have two CRVs. This is the best dealership Ive ever seen. As long as Robert is their Ill be back.He is the best! More

Customer Service Experience Service advisor (Sandy Taylor) was very competent, very knowledgeable and very helpful She was well focused on providing customer service and in resp Service advisor (Sandy Taylor) was very competent, very knowledgeable and very helpful She was well focused on providing customer service and in responding to customer questions and concerns. More

Upmost Praise for this Dealership I have been using this dealership since I bought my Honda accord in 2008. It currently has 300k miles. That's a lot of service stops for oil changes a I have been using this dealership since I bought my Honda accord in 2008. It currently has 300k miles. That's a lot of service stops for oil changes alone. These people have always taken good care of my cars needs without pushing any extra service requirements.. The car itself has been exceptional. My next Honda will come from this dealership and will for sure be serviced their. More

Friendly Service Came in for a regular oil change with some other items also showing on the service lights. Rob let me know that most of the items had been taken care Came in for a regular oil change with some other items also showing on the service lights. Rob let me know that most of the items had been taken care of previously and didn't need to be replaced or reviewed during this visit. The final bill that could have come to hundreds of dollars was around $75. Additionally Rob is always friendly and informative; a great representative for the dealer. More