
Great Lakes Honda
Akron, OH
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Great Lakes Honda was a great place to buy my first car. Keith Eberhardt was very helpful and efficient in helping me get the car I wanted. I recommend Great Lakes Honda to anyone in the market to buy a new Keith Eberhardt was very helpful and efficient in helping me get the car I wanted. I recommend Great Lakes Honda to anyone in the market to buy a new or used car. Ask for Keith he's amazing!! More
Sold me an AS IS Toyota RAV4 with severe engine issues and would not stand by the issue with any integrity to get it so a disabled woman would have a safe car purchased at sticker price. The sales person and would not stand by the issue with any integrity to get it so a disabled woman would have a safe car purchased at sticker price. The sales person was nice enough, but even Joey Wong, the owner, who I was told advised the actions to take with me, was free of any accountability. I did what my mechanic told me, took it overnight and had him inspect it for purchase, but the engine issue was not detectable in that short period of test driving. Females are victims as it is, and even taking a male with me to negotiate a potential fair solution, did not work. I bought a lemon at sticker price, and have learned never to trust As Is every again, and definitely not recommend this dealership. More
I was disappointed in my experience at Great Lakes Honda. Their attention to the individual customer is inferior to all other dealers that I have purchased vehicles at which is many. The sales force and mana Their attention to the individual customer is inferior to all other dealers that I have purchased vehicles at which is many. The sales force and management lacks professionalism. More
We required 4 hours total of driving during what is a very busy and stressful time due to family needs and were treated to a very satisfying experience in our dealing with Great Lakes Honda. Our sales re very busy and stressful time due to family needs and were treated to a very satisfying experience in our dealing with Great Lakes Honda. Our sales rep, Kevin, was very easy to communicate with by phone, text and in person. After finding this 2015 F-150 XLT XTR online, Kevin sent requested photos of potential problem areas for the pre-owned truck and did not appear to hold back as he represented the vehicle well, so we were very pleased upon checking it out and test driving it. He was very knowledgeable and gave me added information that helped me in deciding to buy this truck. The financial officer , Jeff was also very satisfying to work with and helpful completing the transaction. We have not had this F-150 but a few days but are driving it a lot initially and so far , we are very happy with it and have received several compliments. Altogether this was an enjoyable experience and we found Great Lakes Honda a friendly, professional organization. More