Great Lakes Honda City
Liverpool, NY
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Have leased several cars and always had great professional service. Ours salesman Mark is very low pressure and easy to deal with and works hard to get us the best deal possible. Highly recommend professional service. Ours salesman Mark is very low pressure and easy to deal with and works hard to get us the best deal possible. Highly recommend both the GL Honda City and Mark Walker. More
Amazing place to buy a car. They gave me an awesome deal on my new Ridgeline, Frank the sales person is one of the best people I’ve met. They gave me an awesome deal on my new Ridgeline, Frank the sales person is one of the best people I’ve met. More
Purchased a vehicle and had issues within 2 months. .Was given a verbal ok that it would be covered under the 4 month/4 thousand mile warranty…Was then slapped with a $713 repair bill…Typical, low class .Was given a verbal ok that it would be covered under the 4 month/4 thousand mile warranty…Was then slapped with a $713 repair bill…Typical, low class and won’t be buying another vehicle from them More
Went on test drive with the salesperson. When we got back the salesperson suggested I have the dealership appraise my car for a trade-in. I told her I wanted to sell it on my own and she sai When we got back the salesperson suggested I have the dealership appraise my car for a trade-in. I told her I wanted to sell it on my own and she said lets just see what the dealership appraiser says. We went inside and as we were walking to her desk I realized I didn't have time to have my car appraised and told her I had to go and asked for her card. She was visibly irritated, turned and went to her desk and came back and handed me her card. I asked her if I said something to upset her and she only said, "the car isn't going to sit." I turned and left. I felt this salesperson was rude and unprofessional. I asked for her card because I planned on working with her; if not on the car that I test drove then another one. As it is I will never go to this dealership again. More
Phone sales person gave one warranty Chris, in person said no and changed it, said we don’t offer warranties on vehicles over 100,000. I don’t like high pressure sales people. Won’t return there. They di said no and changed it, said we don’t offer warranties on vehicles over 100,000. I don’t like high pressure sales people. Won’t return there. They didn’t even have the Title for the vehicle. More
Buyers be careful! Used to be a great company when it was Honda city, I bought several cars there. The new owners are greedy and money hungry! I had a contract with a d Used to be a great company when it was Honda city, I bought several cars there. The new owners are greedy and money hungry! I had a contract with a deposit for a vehicle I ordered and they did not honor my contract because they felt the vehicle was worth more money. They are selling the contracted vehicle for 10,000 over sticker. This put me in a bad spot because this vehicle was on order for almost a year. So now I am almost another year out if I order from another dealer. These people do not value long time customers. More
I had to bring my car three summers in a row due to problems with the AC. They refused to take into consideration that they were the ones that did the repairs each time and that the problems were inter problems with the AC. They refused to take into consideration that they were the ones that did the repairs each time and that the problems were interconnected. They definitely don't care about their customers, and I believe they rigged my AC to ensure I will keep having problems and keep having to come back. I will never take my car to this disgusting place again. More
Professional, accommodating and knowledgeable, low pressure. Best car buying experience ever. Highly recommended and will gladly refer my friends. pressure. Best car buying experience ever. Highly recommended and will gladly refer my friends. More