Great Falls Honda

Zach, my service advisor went over and above my expectations by picking up my vehicle because I forgot to drop it off and I thought I would have to reschedule my appointment. Hard to be service lik expectations by picking up my vehicle because I forgot to drop it off and I thought I would have to reschedule my appointment. Hard to be service like that. Most excellent. I do love my Honda and the service at this dealership is excellent. More

We have been utilizing the service department in Great Falls for over15 years.As loon g as she has been there, Ruth is the primary reason we continue to return. Excellent service and advise. Falls for over15 years.As loon g as she has been there, Ruth is the primary reason we continue to return. Excellent service and advise. More

Getting an appointment for service is very easy and the Service Writers, Zack and Ruth, are very friendly and go the extra mile to make sure the customer is satisfied. I live in another state, but always Service Writers, Zack and Ruth, are very friendly and go the extra mile to make sure the customer is satisfied. I live in another state, but always have my servicing done at Great Falls Honda. More

Everyone was very knowledgeable and friendly. The mechanic did a fantastic job and got my car done in a very timely fashion. Always very professional and customer service is first rate! mechanic did a fantastic job and got my car done in a very timely fashion. Always very professional and customer service is first rate! More

Awesome experience!!! Stanley and Matt helped me get a vehicle and in my opinion went above and beyond extraordinary customer service!!! Thanks for the great experience!!! vehicle and in my opinion went above and beyond extraordinary customer service!!! Thanks for the great experience!!! More

I bought a used car from them and noticed a few days later that it was running hot so they got the car in right away and replaced the thermostat free of charge. Very appreciative that they did that. T later that it was running hot so they got the car in right away and replaced the thermostat free of charge. Very appreciative that they did that. Too bad Lithia Dodge doesn’t have the same customer service. Bought a used truck from them last September and have had nothing but problems with the truck and it’s back in the shop for the second time and they keep giving me the run around. Lithia Dodge gets an F rating from me and I will never buy a vehicle from them again. Lithia Honda was much better to deal with. More

We so appreciate the “no pressure” sales style with Evan our salesman. He was very patient and was interested in accommodating our needs. We will recommend this dealership to our friends and family. our salesman. He was very patient and was interested in accommodating our needs. We will recommend this dealership to our friends and family. More

I like the personal touch of the dealership: they refer to me by name, know which vehicle I'm bringing for service. Appreciated a phone call that explained that the mechanic found another issue that I hadn to me by name, know which vehicle I'm bringing for service. Appreciated a phone call that explained that the mechanic found another issue that I hadn't told them to take care of so I liked that they asked for permission before doing it instead of just skipping it because there were a number of other things I had asked to have done. Also, VERY much appreciated a total when called to say my vehicle was ready, but then shortly thereafter, another call to say that the price quoted was too much since we had gotten an estimate of the needed repairs several months ago. I didn't mind the final phone call at all, and I told Ruth she could call us anytime to tell us she was saving us some money. More

My sales person was top notch. Attentive, listened to my wants, very knowledgeable about the vehicle. Explained the technology systems to my son very clearly and took him on a second drive to show the drivi wants, very knowledgeable about the vehicle. Explained the technology systems to my son very clearly and took him on a second drive to show the driving assistance features. More

Friendly and great to work with staff! We would definitely recommend Honda Lithia Great Falls to anyone looking to buy or trade in a vehicle! definitely recommend Honda Lithia Great Falls to anyone looking to buy or trade in a vehicle! More