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Grayson BMW - Service Center

Knoxville, TN

4.9
578 Reviews

578 Reviews of Grayson BMW - Service Center

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December 15, 2023

Excellent attention to detail, kind sales and service professionals, and easy processes. Grayson has always done a phenomenal job servicing my BMWs. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
December 15, 2023

Justin is very knowledgeable and helpful. Always a pleasure to have Mr car serviced at Grayson. More

by Jim Dukes
Recommend Dealer
Yes
Employees Worked With
Jason
December 13, 2023

Excellent service and employees very courteous. Service Department took exception steps to deliver me to work. More

by jseals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
December 12, 2023

Justin Pickel was, as usual, courteous, efficient and effective. Thanks Justin and Grayson. We shall return. More

by alp500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickel
December 11, 2023

I drove 5 hours and passed on two dealerships to return to Grayson. Top notch from start to finish! More

by LMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
December 10, 2023

Trent was a pleasure to work with and ensured I had a great service experience. More

by aisner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
December 09, 2023

Great service with no hassles. I highly recommend Grayson and my service manager, Matt. S More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Scholler
December 09, 2023

Matt is always friendly knows my name and service on arrival! Always keeping me up on what’s going on he is so friendly and attentive More

by Lovetru30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt scholler
December 08, 2023

Quick service even without an appointment, James was great and helped us to resolve the issue with our BMW. Good quality coffee makes me come back again. More

by kudashev.ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
December 08, 2023

Received immediate attention upon arrival. Trent was polite and efficient. Waiting area with drinks and snacks is very nice. More

by Phyllishandly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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