Grayson BMW - Service Center

Excellent service department. They are always kind, helpful and very efficient. Would absolutely recommend Grayson! They are always kind, helpful and very efficient. Would absolutely recommend Grayson! More

Everyone at the dealership was amazing and got everything fixed and got me out of the dealership as quickly as possible!! fixed and got me out of the dealership as quickly as possible!! More

Trent took great care of me during my preventative maintenance visit at Grayson this last week. maintenance visit at Grayson this last week. More

Service was performed in a timely manner. Everyone in Service is courteous and Justin was very helpful. Everyone in Service is courteous and Justin was very helpful. More

James my service consultant was awesome. The whole team sets a high bar for top notch service and support. I especially liked that my service consultant was honest which earned my trust. He The whole team sets a high bar for top notch service and support. I especially liked that my service consultant was honest which earned my trust. He also showed respect for my hard earned dollars by providing guidance on what needed to be done now and what could maybe wait while also calling out any risks. The way I was treated and respected made me want to use them again. Five star experience. More

I’ve had three dealings with Grayson BMW and have been pleased with each one. From Matt in Service to Clint in management I’ve been treated with both respect and courtesy. I have been very impressed with pleased with each one. From Matt in Service to Clint in management I’ve been treated with both respect and courtesy. I have been very impressed with Michael , my BMW Genius. He showed me features that I never thought about. All in all, I found Grayson BMW to be honest and the first place I’ll look next time I buy a car. More

Got us in on time and got us serviced. No surprises. Matt, if you could email or text the software update step-by-step, I would appreciate it. I got out of there without it… No surprises. Matt, if you could email or text the software update step-by-step, I would appreciate it. I got out of there without it… More

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The mechanics at Grayson BMW were awesome. They were extremely pleasant, got the work done quickly, and were up front and honest about the work they would be performing and the price for each They were extremely pleasant, got the work done quickly, and were up front and honest about the work they would be performing and the price for each service. More

Matt is professional and engaging. He leaves me with the impression my satisfaction matters. I trust him! And that is important. He leaves me with the impression my satisfaction matters. I trust him! And that is important. More