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Grayson BMW - Service Center

Knoxville, TN

4.9
578 Reviews

578 Reviews of Grayson BMW - Service Center

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December 21, 2023

Everyone at the dealership was amazing and got everything fixed and got me out of the dealership as quickly as possible!! More

by Scmiller5153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
December 20, 2023

Trent took great care of me during my preventative maintenance visit at Grayson this last week. More

by Hedley.ma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
December 19, 2023

Service was performed in a timely manner. Everyone in Service is courteous and Justin was very helpful. More

by elkinschris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
December 19, 2023

James my service consultant was awesome. The whole team sets a high bar for top notch service and support. I especially liked that my service consultant was honest which earned my trust. He More

by Michael B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
December 18, 2023

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by cousinclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
December 18, 2023

I’ve had three dealings with Grayson BMW and have been pleased with each one. From Matt in Service to Clint in management I’ve been treated with both respect and courtesy. I have been very impressed with More

by gadgeteer51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
December 18, 2023

Got us in on time and got us serviced. No surprises. Matt, if you could email or text the software update step-by-step, I would appreciate it. I got out of there without it… More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
December 17, 2023

The mechanics at Grayson BMW were awesome. They were extremely pleasant, got the work done quickly, and were up front and honest about the work they would be performing and the price for each More

by eli.mcgalliard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
December 16, 2023

Matt is professional and engaging. He leaves me with the impression my satisfaction matters. I trust him! And that is important. More

by jannhogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
December 15, 2023

Service was great! !! Easily booked my appointment and Trent explained everything about my service and what to expect on my next appointment. Buffalo Bill was an excelle More

by jenniferdeatherage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent and Buffalo Bill
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