Grayson BMW - Service Center

Dylan Grayson did a great job helping us out this weekend. The dealership does its best to help folks stay out in the road. weekend. The dealership does its best to help folks stay out in the road. More

Great service department. Service managers are efficient, knowledgeable and very personable to deal with. When they fix something it is done right However, as with all BMW de Service managers are efficient, knowledgeable and very personable to deal with. When they fix something it is done right However, as with all BMW dealerships pricing is completely ridiculous. Was quoted $850 to replace rear brake rotors and pads on an 2008 3 series. More

I had a wonderful experience at Grayson BMW! I would recommend them to anyone that owns a BMW. I would recommend them to anyone that owns a BMW. More

Dylan is exceptional and is very helpful and explains everything thoroughly. Highly recommend Grayson for service ! everything thoroughly. Highly recommend Grayson for service ! More

Excellent and fast service. Also, like the follow up video. Waiting area with coffee bar is also nice. Also, like the follow up video. Waiting area with coffee bar is also nice. More

I’m new to Knoxville & this was my first visit to Grayson BMW. From the time I arrived for my appointment, I was greeted, taken to Matt Scholler’s kiosk to be checked in. Matt was friendly, efficient, and kn BMW. From the time I arrived for my appointment, I was greeted, taken to Matt Scholler’s kiosk to be checked in. Matt was friendly, efficient, and knowledgeable about the services needed to be performed on my car. So it was an enjoyable experience! More

Very attentive. Addressed our concerns and very knowledgeable and prompt. Friendly and explained the needs. Addressed our concerns and very knowledgeable and prompt. Friendly and explained the needs. More

My engine light came on so I took my car in to Grayson BMW. It was an emissions light. They put the my car in the service garage had the part in stock and then replaced. We were in and out and back on t BMW. It was an emissions light. They put the my car in the service garage had the part in stock and then replaced. We were in and out and back on the road very quickly! To top it off it was covered under an extended warranty. Thanks Grayson BMW for keeping us in the road! More

The dealership provided excellent service. My car was ready when promised and they spelled out clearly the cost and any other recommended repairs. My car was ready when promised and they spelled out clearly the cost and any other recommended repairs. More

Justin Pickell is superb, helpful and follows through. I am grateful for him! give him a raise! I am grateful for him! give him a raise! More