Grayson BMW - Service Center

I recently visited Grayson BMW for an oil change, and I had the pleasure of being assisted by Dylan, one of their service advisors. From the moment I walked in, Dylan's attention to detail and dedication t had the pleasure of being assisted by Dylan, one of their service advisors. From the moment I walked in, Dylan's attention to detail and dedication to customer service were evident. He kept me updated on the status of my car and patiently answered all of my questions. His professionalism and friendly demeanor made for a stress-free experience. More

Proper diagnosis. Timely repair of the issue and suggested an additional needed repair that wasn't originally diagnosed. Timely repair of the issue and suggested an additional needed repair that wasn't originally diagnosed. More

The gang at Grayson are always great. ..very courteous and professional. I feel respected and appreciated when I'm there. Kudos! ..very courteous and professional. I feel respected and appreciated when I'm there. Kudos! More

Justin did everything right with no pressure on me. I felt comfortable at the dealership and Justin was helpful with the questions I had. I felt comfortable at the dealership and Justin was helpful with the questions I had. More

I rolled into the service bay with no appointment and a nail in a tire. James took me in without hesitation, found a tire to replace my flat, and took care of another scheduled service while I was there. W nail in a tire. James took me in without hesitation, found a tire to replace my flat, and took care of another scheduled service while I was there. We've been customers for 20+ years and are always treated well. Great people providing great service and quality work. More

It’s grade. Love to come here all the time. Highly recommended. Nice good. Great Love to come here all the time. Highly recommended. Nice good. Great More

Excellent and courteous staff! Know what they are doing and Dylan I a pleasure to work with! Know what they are doing and Dylan I a pleasure to work with! More

This dealership always is very kind and accommodating. I need a part to repair my bumper and Dylan got it done that day. He also made sure I got my car back in time to pick up my grandchildren. I need a part to repair my bumper and Dylan got it done that day. He also made sure I got my car back in time to pick up my grandchildren. More

Justin in service got our car scheduled and served quickly. Everything was taken care of and included a wash. Good coffee while I waited was a plus. Excellent service with a professional team. quickly. Everything was taken care of and included a wash. Good coffee while I waited was a plus. Excellent service with a professional team. More

Justin at Grayson makes all the difference. I have worked with him for over 20+years. So trustworthy. I have worked with him for over 20+years. So trustworthy. More