
Grayson BMW
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 1,062 reviews
Very positive...purchase and service. Justin Pickell is responsible for my very positive experiences during service visits to Grayson's. He was helpful, honest, listened and made recommen Justin Pickell is responsible for my very positive experiences during service visits to Grayson's. He was helpful, honest, listened and made recommendations regarding service priorities and costs. In fact, I recommended him to my son for employment in his new business, but Justin stayed loyal to Grayson's BMW! More
Great dealership I came in to look at cars not long ago and a man named Jim savas assisted me. He went out of his way to help me compare ideas and listened intently. H I came in to look at cars not long ago and a man named Jim savas assisted me. He went out of his way to help me compare ideas and listened intently. He madey car shopping experience much smoother! Thanks Jim! More
Incredible Service Always incredible service. Justin goes above and beyond to take care of my service needs in a capable, courteous way. He is always available to handle Always incredible service. Justin goes above and beyond to take care of my service needs in a capable, courteous way. He is always available to handle whatever I need! More
Service Representative Justin Pickle is my service representative and has made every visit to Grayson a pleasant experience. He and the service staff have always been frien Justin Pickle is my service representative and has made every visit to Grayson a pleasant experience. He and the service staff have always been friendly and helpful no matter what the issue with my vehicle. I would recommend Grayson BMW because of employees like Justin that offer superb customer service skills. More
Great service at Grayson BMW, Knoxville TN Justin Pickell is my go-to person at your service department for all of my car care needs. A phone call is all it takes to set up an appointment, but Justin Pickell is my go-to person at your service department for all of my car care needs. A phone call is all it takes to set up an appointment, but the service received exceeds my high expectations every visit. Justin tracks down any issue involving my car,and always has great recommendations for its care and maintenance. More
Travis is awesome and I pleasure to work with Travis was super helpful and showed me exactly what I was looking for! I recommend grayson bmw to anyone and let them know travis is the guy to go to! Travis was super helpful and showed me exactly what I was looking for! I recommend grayson bmw to anyone and let them know travis is the guy to go to! More
Excellent Service for past 12 years At Greyson BMW Service advisers very knowledgeable about BMW product, their advice and suggestions are very helpful before deciding an expensive repairs needed. The Service advisers very knowledgeable about BMW product, their advice and suggestions are very helpful before deciding an expensive repairs needed. Their loaned cars are always brand new! I like that! More
Impressed beyond expectations Excellent phone and internet service, quick, easy purchase. friendly staff and management. I will definetly HIGHLY recommend Grayson BMW- See Jeremy H Excellent phone and internet service, quick, easy purchase. friendly staff and management. I will definetly HIGHLY recommend Grayson BMW- See Jeremy Harvey for the most professional and hassle free auto buying experience. More
Justin Pickell Service Department The service department at Grayson BMW provides excellent and timely service. Justin Pickell service advisor makes this all possible. He is professiona The service department at Grayson BMW provides excellent and timely service. Justin Pickell service advisor makes this all possible. He is professional informative and easy to deal with on a personal basis. He explains repairs simply and succinct, an asset to the service department. More
Will in service....outstanding! Will Miller is super accommodating and extremely knowledgeable about any problem we've had with out cars. He always fits us in, even when the schedule Will Miller is super accommodating and extremely knowledgeable about any problem we've had with out cars. He always fits us in, even when the schedule is tight. We wouldn't trust our service with anyone else. More