Grayson BMW

Loved the experience with Grayson BMW. Clint Humphrey Was such a pleasant salesperson to deal with. Very knowledgeable of BMW and answered all questions and concerns. Thank you Clint for t Clint Humphrey Was such a pleasant salesperson to deal with. Very knowledgeable of BMW and answered all questions and concerns. Thank you Clint for the great experience. More

This was my first purchase with Grayson BMW. Tristan was very professional and knowledgeable. 100% recommend!! Tristan was very professional and knowledgeable. 100% recommend!! More

This was my first purchase with Grayson BMW and working with Clint Humprey was truly an exceptional vehicle transaction experience. He was no nonsense, very cognizant of the value of my time and made this with Clint Humprey was truly an exceptional vehicle transaction experience. He was no nonsense, very cognizant of the value of my time and made this purchase a joy instead of the drudgery that I have experienced with other dealers. More

I recently bought a used Audi Q5 from Grayson BMW. My sales person was Tyler Irvine,he was extremely helpful and made my buying experience hassle free. Tyler was very patient to listen to my queries a My sales person was Tyler Irvine,he was extremely helpful and made my buying experience hassle free. Tyler was very patient to listen to my queries and responded to me on a timely manner. I would highly recommend Grayson BMW. More

I recently purchased a Used Vehicle from Grayson BMW. I spoke to Maria Y (My sales Person) to double if the oil was changed and the proper maintenance had been done. To which she confirmed. Only findin I spoke to Maria Y (My sales Person) to double if the oil was changed and the proper maintenance had been done. To which she confirmed. Only finding out after driving the vehicle not even 100 miles it never received proper maintenance. Once delivered here to Texas I got the vehicle inspected again and after changing the oil they found Metal Flakes within the engine.(Dying Engine) Also the Audi Certified bodyshop stated “The Oil has not been changed for quite some time. We found Metallic flakes found in oil. Oil also looks to be very overdue. O-rings that are glued to the filter have separated.” After hearing of these issues I reached out I reached out to Curtis Gallagher(Used car GM) only to be talked down on. Saying I was “making stuff up” and there no way the vehicle had any issues. Afterward telling me he would do nothing about the vehicle. Even though I’m well in my 30day vehicle return policy. I reached out to the person who sold me the Vehicle for help Maria Y only to be ignored. And no one is helping me. Pictures are attached below. If you’re in the used car Market stay FAR AWAY from Grayson BMW no matter how good the prices looks. More

Matt Cole was extremely professional and knowledgeable. No pressure and an extremely helpful staff made this one of the best dealership experiences we’ve had in a long time. Highly recommend them. No pressure and an extremely helpful staff made this one of the best dealership experiences we’ve had in a long time. Highly recommend them. More

Matt Cole ( in Knoxville Branch) is the person to contact, if you need to buy a car from this place. He was very helpful and efficient when I bought a BMW X7 on 3/2/22 . contact, if you need to buy a car from this place. He was very helpful and efficient when I bought a BMW X7 on 3/2/22 . More

Matt Cole with Grayson BMW was wonderful to work with. Process was very smooth and easy. Process was very smooth and easy. More

This was my first BMW purchase and I can't say enough about my experience with Matt Cole. He could not have shown more patience, understanding and helpfulness than he did with me. He was supposed to be about my experience with Matt Cole. He could not have shown more patience, understanding and helpfulness than he did with me. He was supposed to be leaving work at 5pm and ended up staying until 10 to finish the sale and show me how to use the features in my new vehicle. Even through my indecisiveness, he remained so helpful and patient. Low pressure experience throughout, including with Chris Brown in finance, who was also wonderful. I appreciate you both very much. Thank you! More

This was our first purchase with Grayson BMW and Jacob Waldschlager made it a breeze! We were very pleased with the sales process. He was very patient and went above and beyond to show me a lot of the fea Waldschlager made it a breeze! We were very pleased with the sales process. He was very patient and went above and beyond to show me a lot of the features in the car. Very professional and didn’t pressure us one time into buying, which usually results in a sale from me. Chris Brown was also very helpful and professional, in the financing department. Great experience overall! My only complaint (which does not reflect on Jacob personally but on the dealership as a whole) is that the detail department did a horrible job on the detailing to clean up my car! We actually are having to clean off the nastiness that was left on the outside and inside of the car. Also, only 3 tires were shined. Overall, that’s my only complaint and hopefully that will be addressed soon. More