Grayson BMW
Knoxville, TN
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Great experience with Grayson BMW. Matthew went above beyond to insure all details were handled properly and timely. And communication was exceptional while my my BMW was on the repair Matthew went above beyond to insure all details were handled properly and timely. And communication was exceptional while my my BMW was on the repair shop.I'll continue to use the dealership for future services and repairs. More
Matt Schroller is always provides a seamless experience with all of our service needs. We never have any issues and always have a pleasant experience. with all of our service needs. We never have any issues and always have a pleasant experience. More
Fantastic service from start to finish. Dylan is always professional, helpful, and makes every visit easy. I actually enjoy coming in because it gives me a chance to catch up with a friend Dylan is always professional, helpful, and makes every visit easy. I actually enjoy coming in because it gives me a chance to catch up with a friend while knowing my car is in great hands. Highly recommend this dealership. More
Very knowledgeable salesman. No pressure, polite and answered all of my questions. Ricky is a no-xx kinda guy. I definitely recommend him to anyone looking for their next car. No pressure, polite and answered all of my questions. Ricky is a no-xx kinda guy. I definitely recommend him to anyone looking for their next car. More
Very impressed with the service department at Grayson BMW. Matthew M. was so professional, helpful, and such a super nice person that helped me. He also got me an appointment that fit my schedule. Also, BMW. Matthew M. was so professional, helpful, and such a super nice person that helped me. He also got me an appointment that fit my schedule. Also, I loved the video I received via text that explained that they fixed my issue and that everything looks good. Matthew also called me to let me know it was ready. To me, that’s excellent customer service. Thank you!😊 More
This is my 4th BMW purchase with this dealership. I wouldn’t go anywhere else. My experience surpasses my expectations each and every time. The service department, headed by Matt Schroller, goes abov I wouldn’t go anywhere else. My experience surpasses my expectations each and every time. The service department, headed by Matt Schroller, goes above and beyond to please its customers. This is a class act operation. Don’t change the way you address customers and the service you provide to them!! Thank you, always. More






