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Grayson BMW

Knoxville, TN

4.8
1,022 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,022 reviews

March 31, 2025

Matthew from Grayson BMW service is excellent! He is very down to earth and makes you feel comfortable. You know your in "good hands." More

by Mattyfd113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
March 31, 2025

Friendly and knowledgeable staff. Great technicians and super attentive to customers needs. Will be back again for service needs. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
March 31, 2025

Dylan was excellent to work with! ! He is always pleasant and very detailed. Helpful in every way. More

by sortie.hoarser_0t
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dylan
March 31, 2025

Most pleasant car buying experience. I never purchased from out of state before, it was an extremely smooth transaction. Slav was a great salesman. Would highly recommend. More

by Melody
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Slav
March 30, 2025

Always great service. Matt is above and beyond making sure it’s done right every time More

by georgeme58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Scroader
March 30, 2025

Matt In the service department always takes great care of me and my two BMWs More

by ciscok3n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
March 29, 2025

Justin was very attentive. Fixed it as promptly as it could be done. Great service at pickup. More

by b
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Pickle
March 29, 2025

Accommodating, courteous and friendly service. I am very comfortable and trusting of my service representative More

by Rswafford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
March 28, 2025

They take care of you and make sure everything is done right on your vehicle. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
March 26, 2025

Matt did a great a great job taking care of my recall issues today! As always! More

by Danileigh1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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