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Gray Epperson Hyundai
Cleveland, TN
282 Reviews
Our dealership provides Cleveland Hyundai customers the widest selection of new and pre-owned Hyundai vehicles as well as all other manufacturer's pre-owned vehicles in our area. All of our vehicles are competitively priced. Whether you're looking for the latest models, or you're interested in checking out a huge inventory of the most dependable pre-owned cars, trucks and SUVs, Gray Epperson has you covered!
Our sales team will provide you with the best information on each model and any necessary auto financing assistance. That includes custom financing programs like the Credit ReStart Program and special financing for military personnel. As a Capital One exclusive dealer, we'll exercise the effort to find you a vehicle, negotiate a price, and give no-hassle quotes. From bad credit to no credit at all, we have over 100 sources of lenders available to help you drive home in a new vehicle. Our website has our full stock available online and ready to go. When you're ready to schedule an appointment, fill out an online form, or give us a call.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 282 reviews
July 31, 2024
Very slow to respond and when asked for OTD pricing on a vehicle via email, I get a reply "We don't do business that way" - you have to come into the dealership and we'll talk. They when I finally get to t vehicle via email, I get a reply "We don't do business that way" - you have to come into the dealership and we'll talk. They when I finally get to the right person to give me pricing, I get a 25% OVER MSRP price!! I immediately discarded your dealership from consideration as ALL other 6 dealers I shopped had a slightly UNDER MSRP OTD price. I ended up purchasing last weekend from one of these dealerships - you lose a sale!! Good luck with THAT customer (NO) service. More
by jeff_mccormack
July 31, 2024
Very slow to respond and when asked for OTD pricing on a vehicle via email, I get a reply "We don't do business that way" - you have to come into the dealership and we'll talk. They when I finally get to t vehicle via email, I get a reply "We don't do business that way" - you have to come into the dealership and we'll talk. They when I finally get to the right person to give me pricing, I get a 25% OVER MSRP price!! I immediately discarded your dealership from consideration as ALL other 6 dealers I shopped had a slightly UNDER MSRP OTD price. I ended up purchasing last weekend from one of these dealerships - you lose a sale!! Good luck with THAT customer (NO) service. More
by jeff_mccormack
July 25, 2024
I love the new Kona we bought but it is now the most unprofessional service department I have ever seen. If they don't clean it up will have to go to another dealer for service! unprofessional service department I have ever seen. If they don't clean it up will have to go to another dealer for service! More
by rwbobby.fisher
May 29, 2024
Went this weekend my parents for my first new car and coby was really great. super friendly, never pushy. super knowledgeable. Would highly recommend him to anyone looking :) coby was really great. super friendly, never pushy. super knowledgeable. Would highly recommend him to anyone looking :) More
by CrystalTayTay
Employees Worked With
May 20, 2024
Very friendly salespeople. No high pressure just friendly folks to deal with. Would definitely return for another trade. No high pressure just friendly folks to deal with. Would definitely return for another trade. More
by Insure3030
Employees Worked With
May 20, 2024
We have purchased from Gray Epperson dealership and our salesman/ Coby George was very helpful with our purchasing process. We were very pleased. salesman/ Coby George was very helpful with our purchasing process. We were very pleased. More
by Insure3030
Employees Worked With
May 12, 2024
Coby has been our main contact for several vehicles. He’s an excellent listener, personable and such an overall great individual. He’s never steered us wrong. We are moving to the Tri city area next yea He’s an excellent listener, personable and such an overall great individual. He’s never steered us wrong. We are moving to the Tri city area next year, and I will come back to Cleveland, as long as Coby is there! More
by Michele Hadley
Employees Worked With
September 21, 2023
Let the buyer beware. I purchased a new 23 Tucson in 22. A year later, thanks to another dealer I find they made their own invoice to the price of $38000 in lieu of $30270 I purchased a new 23 Tucson in 22. A year later, thanks to another dealer I find they made their own invoice to the price of $38000 in lieu of $30270 which should have been displayed. In addition, the wheels were not as listed. Sorry Gray Epperson Will not return. More
by Dave Christopher
Employees Worked With
March 29, 2023
Excellent service from Coby! I have bought many cars from Gray Epperson and they have a great team there! Disclosure: Coby is my son and will take care of you! I have bought many cars from Gray Epperson and they have a great team there! Disclosure: Coby is my son and will take care of you! More
by Kimberlylynnjones
Employees Worked With
March 21, 2023
Service department extremely helpful and efficient. Everyone at dealership friendly and welcoming. Happy with total experience Everyone at dealership friendly and welcoming. Happy with total experience More
by cindybraunproperties
Employees Worked With
