Gray-Daniels Toyota - Service Center

Personal service and attention to detail with each visit. Justin answers questions clearly with an understanding of car care. Justin answers questions clearly with an understanding of car care. More

Service advisor LaRaven Tucker, was very professional, courteous, and was very attentive to my needs. The young man who shares the office space with LaRaven, was super. He was the first person to approach courteous, and was very attentive to my needs. The young man who shares the office space with LaRaven, was super. He was the first person to approach me, answered my questions, and proceeded with my paperwork. Great teamwork. However, I would like to acknowledge the entire service department who was working on July 31, 2021. The department was super busy, but they managed it well from what I could see. More

Have always used the service dept because of Justin Roberts. He is always spot on with everything concerning our vehicles. We have purchased several vehicles from Gray Daniels through Timmy Woo. As lon Roberts. He is always spot on with everything concerning our vehicles. We have purchased several vehicles from Gray Daniels through Timmy Woo. As long as these folks are there we will continue doing business with you. Plus both are gentlemen and are always so nice to both my wife and myself. Keep it up but Justin Roberts is the best we have ever had to deal with for service. More

I bought a Toyota on 6-30. I lost one of the key fobs. I have called 9 times for help. No call back yet. I have called 9 times for help. No call back yet. More

Professional and knowledgeable staff. Service Rep was very friendly and professional. Service was performed in a timely manner. Service area was clean and provided plenty of run to work while waiting. very friendly and professional. Service was performed in a timely manner. Service area was clean and provided plenty of run to work while waiting. More

I took my wife’s Highlander in for an oilchange and the man came in and told me that I needed a front in alignment. He was the man who does the front in alignment. He told me that he saw wear on my tires a man came in and told me that I needed a front in alignment. He was the man who does the front in alignment. He told me that he saw wear on my tires and I took his word for it. Later on I was looking at the tires on the Highlander and I could not find any sign of add normal wear on them. And you know I have a problem with that. And for now on before I allow somebody to work on my vehicle I will check it for myself. I guess you could say I was stupid to take his word for it . far as I’m concerned, That was wasted money and stupidity on my part. That day, it began to erode my trust in people. I guess you have to trust people to a certain degree on things you can’t really really tell or see need to be done But this is something you can’t defend against, Or hide. Yes I like to people there at the dealership, but I don’t appreciate what this man did that day. I trusted him to tell me the truth, but I see that he deceived me.Next time someone tells me that particular thing I will tell him that I’m from Missouri always in there and I will tell him to show me what he is talking about More

Great Care and Service that Exceeded my Expectations. Very clean Dealership with professional service. Justin was very friendly, professional and showed me that he truly cared. Thank you Justin, continue Very clean Dealership with professional service. Justin was very friendly, professional and showed me that he truly cared. Thank you Justin, continue to exceed customer expectations. More

Service was quick and efficient. The service person was very friendly. I didn't have to wait a long time. The service waiting area was also very accommodating. very friendly. I didn't have to wait a long time. The service waiting area was also very accommodating. More

I thank the lady who took care of my car!of course those people who worked behide the scene!but it was pricey even though Ms. Tucker gave me a discount! people who worked behide the scene!but it was pricey even though Ms. Tucker gave me a discount! More

Great service, did not have to wait to be waited on. Came in for and oil change, did not take a long time for the service to be done. Came in for and oil change, did not take a long time for the service to be done. More