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Gray-Daniels Toyota - Service Center

Brandon, MS

4.7
120 Reviews

120 Reviews of Gray-Daniels Toyota - Service Center

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September 01, 2022

Quick and efficient service. Very Nice customer service! Will be returning. Very helpful. Thank you! More

by Vmcklemurry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joy lundeggrin
Sep 01, 2022 -

Gray-Daniels Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Customer Service Team at Gray-Daniels Toyota

August 19, 2022

Good wait time for service and oil change. Have had no problems with service or understanding service problems or recommendations. More

by sjpdwp
Recommend Dealer
Yes
Employees Worked With
Felix Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Gray-Daniels Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Customer Service Team at Gray-Daniels Toyota

July 12, 2022

Great, fast service! No oversell or secret up-charge to try and make extra money! More

by DmWalk731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2022

Very great Service , Justin. Roberts is the Best , IF YOU NEED HELP JUST ASK JUSTIN ROBERTS More

by doriswatridge
Price
Recommend Dealer
Yes
Employees Worked With
Timmy Woo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022

Service employee, Justin Robert's was professional, courteous, and he always has a smile. We drive from Utica to Brandon because of the service performed at Gray Daniel and because of the wonderful More

by Geot15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department Justin Roberts
April 21, 2022

They are always timely. Everybody I have dealt with are exceptionally nice and accommodating. They have always taken care of what I need and I trust them completely More

by bandta95Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Roberts
April 16, 2022

Prompt attention to my issue and it was handled most professionally by the service department. I dealt with service advisor Justin Roberts and everything went smooth. I look forward to future visits at More

by jimmy_logan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Roberts, Robert
April 14, 2022

Nice friendly service from the service advisor Justin Roberts. The wait time was as stated by Mr. Roberts. More

by carolyn.m.higgins749
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hughes
Apr 15, 2022 -

carolyn.m.higgins749 responded

Good service provided.

March 22, 2022

Best place to get serviced! Highly Recommend!!! The Service Advisor was Excellent and the shop was very neat and clean! Keep it up More

by Jroberts2603
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Roberts
Mar 22, 2022 -

Jroberts2603 responded

Awesome Service!

February 28, 2022

Sales people are great but service department is awful The service manager wouldn’t even call me back More

by judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lucky Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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