Gray-Daniels Toyota - Service Center

Raven in service department was outstanding! I found her courteous and helpful, hopefully Toyota will send my key. I found her courteous and helpful, hopefully Toyota will send my key. More

Excellent service and very professional. I did not have to wait very long for my appointment time. I did not have to wait very long for my appointment time. More

Took the car in to be repainted, they said it would be ready in 3 weeks. I called multiple times to inquire on the date promised. I had to drive to the dealership because nobody answered the phone. Savann ready in 3 weeks. I called multiple times to inquire on the date promised. I had to drive to the dealership because nobody answered the phone. Savanna told me it would be ready on the next Thursday and she will call. Thursday and Friday came and no call. Attempted to call again, no answer. Tried to get through via automated system, transferred several times. Drive to the dealership again around 4:30 she was gone. Asst service manager called and said it would be ready Friday. Not ready on Friday. She called at 3:30 Monday asking could I be there before 5. I work nights, so no. I finally get it Tuesday. I looked at the paint and it’s 2 different colors, the weather stripping is torn around all doors, paint on the armrest, on the dome light, and the clear coat on the doors was removed. I asked the service manager Phil Lasalla (ain’t 💩)come look at the issues he said that it was normal for the paint to be different colors, the white paint is from ppl resting their arms against it. I asked him to explain why the clear coat wasn’t replaced, he said they didn’t replace after market items. I told him that I didn’t put them on, the are a protective firm that came from the factory. How can you be the service manager and not know this. He was a real xxxxxxx about my complaints and walked away. It’s cool, they are out of more money that they know. Ain’t no fun when the rabbit got the gun. I will not be going back to them for anything. More

Always great friendly service when I go here. Ms. Tucker is always extremely helpful and knowledgeable. Appreciate the clarity she explains work done on my vehicle and always have a welcoming smi Ms. Tucker is always extremely helpful and knowledgeable. Appreciate the clarity she explains work done on my vehicle and always have a welcoming smile. More

Was a positive experience. Adam White was very helpful. Plan to buy at Gray Daniel when I buy another car. Adam White was very helpful. Plan to buy at Gray Daniel when I buy another car. More

Friendly service and fast. Service representative went out of his way to retrieve my old battery. Service representative went out of his way to retrieve my old battery. More

Raven Tucker was outstanding to work with. Very polite, responsive, and informative. She kept me aware of what was being done and got my approval. Made my day easier Very polite, responsive, and informative. She kept me aware of what was being done and got my approval. Made my day easier More

I am very professionally treated during my visits there. I am often stunned by the cost of maintenance for our RAV4. I am often stunned by the cost of maintenance for our RAV4. More

Customer service was great, waiting area was clean and comfortable . Staff was very polite. Our experience at Gray Daniels Toyota has been very positive. comfortable . Staff was very polite. Our experience at Gray Daniels Toyota has been very positive. More

They give great professional service at a reasonable price, and their location is very convenient to me. price, and their location is very convenient to me. More