Gray-Daniels Toyota - Service Center

Wonderful employees who take real good care of customers. I’ve always had great service at this dealership. I’ve always had great service at this dealership. More

Vicky Rumley, my Service Advisor, was very courteous, professional, helpful & engaging. She kept me informed at every stage of the service process via text, which I very much appreciated. professional, helpful & engaging. She kept me informed at every stage of the service process via text, which I very much appreciated. More

Took my Prius for service consisting of oil change, tires rotation and general inspection (20,000 miles). Not only the person that handled it was courteous but, in addition, it was fast and did not even cost rotation and general inspection (20,000 miles). Not only the person that handled it was courteous but, in addition, it was fast and did not even cost me a penny. You cannot beat that! More

3 years later edit. Do not pay for any warranty offered. You will have to jump through hoops and fight to keep from being charged for any warranty coverage. I was told t Do not pay for any warranty offered. You will have to jump through hoops and fight to keep from being charged for any warranty coverage. I was told that my warranty didn't cover labor and they tried to charge me for that. BUYER BEWARE. I still stand beside the sales team being great (obviously they have to be). I hope the owner reads this and changes how things are done I had a very easy no pressure experience while buying a Toyota tundra. I was able to setup everything online and go in to sign the papers. I will definitely be doing business with Gray Daniels again. More

This dealership has been so helpful and their service department had me in and out in no time! department had me in and out in no time! More

Raven and the Gray Daniels Service Team always go the extra mile to keep you safely on the road without gimmicks or pressure tactics - just great service! extra mile to keep you safely on the road without gimmicks or pressure tactics - just great service! More

The service was excellent and quick. The agent was very professional and friendly. It was a great experience. The agent was very professional and friendly. It was a great experience. More

Quick service and polite staff with turnaround time for the service sooner than I expected which was one hour the service sooner than I expected which was one hour More

I was quite pleased with my service. Yesterday, around 12 noon my engine light came on. I called the dealership, and Vicky said to come on over and they would fit me in somehow. A couple Yesterday, around 12 noon my engine light came on. I called the dealership, and Vicky said to come on over and they would fit me in somehow. A couple of hours later she informed me what the problem was and that really needed to be done before traveling out of town. I left the vehicle with them and told them I’d like to get it back before noon the next day. This morning, they called around 9 am informing me the work had been completed and that I could pick the vehicle up. I traveled from Brandon, MS to Dallas, TX with no problems. Thank you Vicky and Gray-Daniels Toyota! More