Gray-Daniels Nissan North

The wholeness was great! !!!! The facility was very accommodating. I had an outstanding experience—very clean facility, exceptionally welcoming sales person and finance office !!!! The facility was very accommodating. I had an outstanding experience—very clean facility, exceptionally welcoming sales person and finance officer, ideal location, perfect vehicle selection, and remarkably fast service. I enjoyed every moment. I felt like I received VIP treatment and now have friends. More

Ashley, my salesperson, was excellent to work with. She was knowledgeable, patient, and never pushy. She took the time to answer all my questions and made the whole car-buying process smooth and stress She was knowledgeable, patient, and never pushy. She took the time to answer all my questions and made the whole car-buying process smooth and stress-free. I highly recommend Ashley as your salesperson and Gray-Daniels Nissan North as your dealership to anyone looking for a vehicle. I am a very satisifed customer! More

After acknowledging my interest in a vehicle. I filled out a credit application, which was run on my credit report with no response from this dealership as to whether or not, I was approved or de I filled out a credit application, which was run on my credit report with no response from this dealership as to whether or not, I was approved or declined. More

Bought vehicle Apr 1st. A/c went out on 3rd day. Took to their service dept twice within a week for same problem before finding out a/c had leak. They tried to charge me $18 A/c went out on 3rd day. Took to their service dept twice within a week for same problem before finding out a/c had leak. They tried to charge me $1800 to fix their lemon but I refused and they tried putting it on my extended warranty. After much arguing, they agreed to trade it but it was deceptive because I would have to pay for their pre-existing problem and also they refused to apply our $1000 down payment to a new car. On top of that, They tried to make the new car $800 a month, so we’d be paying for both car notes but only have 1 car. Also our credit scores were 720 and 640 and they gave us 14% interest. Please be aware. More

GO TO THE ATTACHED LINK: SEE FOR YOURSELF. SOLD ME A USED CAR AND DID NOT DISCLOSE THE VEHICLE DAMAGES. GRAY-DANIELS NISSAN NORTH BOUGHT THIS USED SMART FORTWO CAR AT AN AUTO AUCTION, AND THEY SOLD ME A USED CAR AND DID NOT DISCLOSE THE VEHICLE DAMAGES. GRAY-DANIELS NISSAN NORTH BOUGHT THIS USED SMART FORTWO CAR AT AN AUTO AUCTION, AND THEY WOULD NOT TELL ME WHAT THE CAR CONDITION OF THE SMART FORTWO WAS IN BEFORE SELLING IT TO ME. THEY WILL NOT RETURN THE CAR AND WILL NOT EVEN RETURN ANY OF MY PHONE CALLS. https://goo.gl/maps/xHsijvz4kpTdzwUPA More

I thought I had a great car when I bought my car but turns out I got a lemon. When time to get my car serviced it’s a big headache I been trying to get my car serviced since March 2022 and it’s now Apri turns out I got a lemon. When time to get my car serviced it’s a big headache I been trying to get my car serviced since March 2022 and it’s now April 2022 going into May. The staff was rude and told me to take my car to another dealership because they are a Nissan dealership and not a dodge dealership. I have been trying for the longest to reach a manager. At this point I’ve came to my last straw and moving forward with legal action. More

Horrible service to my elderly mother. My dad passed a couple months ago and she was looking for a smaller car for herself, you sold the car you had agreed to sell her before could get bac My dad passed a couple months ago and she was looking for a smaller car for herself, you sold the car you had agreed to sell her before could get back to your dealership with her money. Then not even one offer to help her find another car-where is the customer service? She wasn’t trying to do any more than give you money and instead you treated her so poorly More