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Gray-Daniels Nissan Brandon - Service Center
Brandon, MS
28 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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28 Reviews of Gray-Daniels Nissan Brandon - Service Center
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March 24, 2017
Never had a good experience with these sneaky liars. I took my 2015 Nissan Altima (that I bought from them) to get my first recall done and my scheduled oil change. I got my car back and it does chime an I took my 2015 Nissan Altima (that I bought from them) to get my first recall done and my scheduled oil change. I got my car back and it does chime any more when so don't have my seat belt on not any passenger, as well as when I have low fuel. I took it right back of course, and they tried convincing me it never chimed. I even showed them page 2-14 in the owners manual. I'm still in the middle of a war with them and had to get Corporate Nissan involved. Plus when I took it back they said they had no record of the work being done, but later found the paperwork with no one's name on it. The third time I took it back, my car sat outside their door because "they forgot to check the key drop box". This place is a joke. If you have any sense, you will not go to Gray Daniels in Brandon, Ms. More
by Blake
Employees Worked With
Jerry
July 06, 2016
Excellent Very please, with the service department had my Nissan Altima service, excellent services wouldn't go anywhere else, great service , trustworthy, frie Very please, with the service department had my Nissan Altima service, excellent services wouldn't go anywhere else, great service , trustworthy, friendly staff, very clean dealer. More
by Lind123
Employees Worked With
Lessie Johnson
April 30, 2016
Service Department excellent L Adams, I'm well please with service department I drive from Louisiana to Brandon miss. I bought my nissan from them, they shown be they are a great L Adams, I'm well please with service department I drive from Louisiana to Brandon miss. I bought my nissan from them, they shown be they are a great service department and the members make me feel at home they see my expectations in every way. More
by Linda678
Employees Worked With
Eddie Gray and Crystal Carpenter
October 03, 2015
unprofessional This is the most unprofessional group of individuals that I have dealt with in a long time. My husband and I were told to drop our vehicle off for ser This is the most unprofessional group of individuals that I have dealt with in a long time. My husband and I were told to drop our vehicle off for service on Saturday and pick up a loaner vehicle as long as it was before 4pm. We decided we should call after being half way there. When we finally got Chris on the phone he informs us that we are not able to get our loaner vehicle because ...get this....it was slow so the service department went home....Really....even though we were told to come???? Wow... really ...already this vehicle is a danger 2015 Armada shutting off while you are driving it...then this bunch of nonsense. ...I will be contacting upper management and anyone who will listen about this unprofessiinalism! More
by who hired these people?
Employees Worked With
Chris, receptionist for Saturday,
August 21, 2015
Oil Change Come in for an oil change & tire rotation. I received updates on the progress and was satisfied with the service, both the time and the personal updat Come in for an oil change & tire rotation. I received updates on the progress and was satisfied with the service, both the time and the personal updates. More
by retired
Employees Worked With
Chris Koestler
July 10, 2015
Oil change I was very satisfied with staff and service I received. It is so nice to have wifi available while you wait. John came and checked me a couple of tim I was very satisfied with staff and service I received. It is so nice to have wifi available while you wait. John came and checked me a couple of times while I waited More
by Cosper90
Employees Worked With
John matthews
April 07, 2015
Survey Great svc-fast-no long waiting-friendly staff-overall svc was excellent-I would recommend Gray Daniels to any of my friends. Than Great svc-fast-no long waiting-friendly staff-overall svc was excellent-I would recommend Gray Daniels to any of my friends. Thank you Robert H. Stern More
by RSteen1
Employees Worked With
N/A don't know
March 04, 2015
Great Customer Service The customer service was awesome. Neeko Smith was a great associate...you don't find many nice people like him now days so cuddos to him. The customer service was awesome. Neeko Smith was a great associate...you don't find many nice people like him now days so cuddos to him. More
by Prettygirl
Employees Worked With
Neeko Smith
