Gray-Daniels Nissan Brandon - Service Center
Brandon, MS
130 Reviews of Gray-Daniels Nissan Brandon - Service Center
The service department was very courteous and polite. My oil change and tire rotation only took 53 min and it was completed. The waiting area greets you with plenty of snacks to purchase. My oil change and tire rotation only took 53 min and it was completed. The waiting area greets you with plenty of snacks to purchase. More
Was quick to get my oil change and back to me before lunch time. Always nice lunch time. Always nice More
Good job. Keep up the good work! My car is running good now and smooth . Keep up the good work! My car is running good now and smooth . More
This is a great dealership with an awesome staff! !! Always so friendly, polite and very helpful! I always praise them to my friends. They do quality work and make us all feel special! !! Always so friendly, polite and very helpful! I always praise them to my friends. They do quality work and make us all feel special! More
My experience with this dealership was not pleasant from the start. When making the appointment with the AI assistant, she didn’t know what I needed. The woman who called back to “help” me was condescending the start. When making the appointment with the AI assistant, she didn’t know what I needed. The woman who called back to “help” me was condescending and curt. When I arrived, the man tried multiple times to get me to leave my car, despite me telling him I had no one to pick me up. He insisted it could be 3-4 hours before it was done. 1.5 hours later, the recall had been checked and they recommended I replace an entire part instead of just repairing what needed to be fixed. Overall, I felt like they were talking down to me, trying to get rid of me, and trying to cheat me out of money. Not a pleasant experience. More
I feel a personal phone call with status was warranted rather than sending texts. No personal contact was made until I made it rather than sending texts. No personal contact was made until I made it More
Was satisfied with the service and the service technician that serviced me at the location technician that serviced me at the location More
Always on time and very efficient. Explains what needs to be done: always very professional. Explains what needs to be done: always very professional. More