Gray-Daniels Nissan Brandon - Service Center

Good job. Keep up the good work! My car is running good now and smooth . Keep up the good work! My car is running good now and smooth . More

She was Very nice and she took great care of me. Very fast worker . Very fast worker . More

This is a great dealership with an awesome staff! !! Always so friendly, polite and very helpful! I always praise them to my friends. They do quality work and make us all feel special! !! Always so friendly, polite and very helpful! I always praise them to my friends. They do quality work and make us all feel special! More

My experience with this dealership was not pleasant from the start. When making the appointment with the AI assistant, she didn’t know what I needed. The woman who called back to “help” me was condescending the start. When making the appointment with the AI assistant, she didn’t know what I needed. The woman who called back to “help” me was condescending and curt. When I arrived, the man tried multiple times to get me to leave my car, despite me telling him I had no one to pick me up. He insisted it could be 3-4 hours before it was done. 1.5 hours later, the recall had been checked and they recommended I replace an entire part instead of just repairing what needed to be fixed. Overall, I felt like they were talking down to me, trying to get rid of me, and trying to cheat me out of money. Not a pleasant experience. More

I feel a personal phone call with status was warranted rather than sending texts. No personal contact was made until I made it rather than sending texts. No personal contact was made until I made it More

Was satisfied with the service and the service technician that serviced me at the location technician that serviced me at the location More

Always on time and very efficient. Explains what needs to be done: always very professional. Explains what needs to be done: always very professional. More

They provided prompt and accurate service. Very pleased with the work performed and the entire process from drop off to pick up. Very pleased with the work performed and the entire process from drop off to pick up. More

Was on time and did not take but 30 minutes to wait and had friendly faces had friendly faces More

Staff friendly and professionally; knowledgeable Kept me informed of the status of my vehicle and if more work was needed informed of the status of my vehicle and if more work was needed More