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Gravity Autos Sandy Springs

Atlanta, GA

4.2
242 Reviews

7360 Roswell Road

Atlanta, GA

30328

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Showing 242 reviews

February 01, 2016

Overall probably my best car buying experience After spending a full day Saturday shopping for a used car for my 16 year old daughter, I was "done", I knew what car I was buying her and we'd go the More

by Matt from ATL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mcfarland, Jeff Carlisle
January 27, 2016

Awesome buying experience I want to thank Jason Stough for a zero pressure buying experience. From the minute I walked in the door I felt no pressure from any of the gentlemen More

by Daniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Suyunov, Jason Mccollum, Kash Iqbal
January 21, 2016

Caution the car you buy may endanger your and your familyl I bought a car from Gravity on Roswell Rd the car was a 2004 Mercedes Benz 500 sl with only 87,000 miles. (That is also suspect) i went and was appro More

by Robert Saade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam
January 18, 2016

Excellent. Well taken care of. They were great every step of the way. They pride themselves on top of the line cars, and top of the line customer service, and it showed in every wa More

by mblakemiller3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mcfarland, Darryl Tyler
January 13, 2016

BUYER BEWARE!!!!!!!! After 9 months of searching for the perfect vehicle I found the ONE..... So I thought. On May 22nd I purchased a Mercedes 2012 E350 coupe through Jona More

by Rie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Newton , Mike Suyunov
Jan 25, 2016 -

Gravity Autos Sandy Springs responded

This customer knowingly bought the Mercedes E350 coupe from our dealerships with a full disclosure of the True miles unknown (TMU) issue, customer was informed before she drove all the way from Alabama and her bank requested for a copy of the title before they wrote the dealership a check and the bank was fully aware of the situation in order for us to perfect the lien. The customer has signed the condition report from the auction as the odometer forms stating that the miles was unknown the customer has also signed the carfax and autocheck Reports at the dealership before taking delivery of her new vehicle that's why the car was priced so low.. Customer was asking the sales associate if the car had any extended warranty on the car which we informed customer that there is no warranty on the vehicle due to the TMU issue customer has called the Mercedes corporate on her own and they informed her that the car was under warranty, which that info wasn't given by our staff. customer signed numerous forms of as-is as she was fully aware of what she was buying.

Jan 31, 2016 -

Rie responded

The reply is TOTALLY false from Gravity Auto rep...... I have all documents to verify and I have turned the situation over to an attorney for review. I was informed that under NO CIRCUMSTANCES...... should one be sold a vehicle where the odometer has been modified or tampered with. I was given DOCUMENTS that I did sign by the finance manager to acknowledge that the car had a warranty and I ALSO have the copy (smart people ask for copies of EVERYTHING that they sign). You all have stopped receiving my calls and responding to my messages which is perfectly fine. This vehicle was sold to me under FALSE pretenses and JUSTICE will have the final word. BLESSINGS

January 13, 2016

Quality customer service This dealership was fantastic. I was very impressed with the knowledge as well as the time they took to keep me satisfied. I am very happy with the More

by tocacia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mcfarland, Jeff Carlisle, Tim Connelly
December 31, 2015

Excellent Customer Service This was an honest and comfortable business transaction. I got the exact car that I wanted for the price I wanted. I was on my own, skeptical, my car More

by Carolyn K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Suyunov, Brian Mcfarland, Jeff Carlisle
December 31, 2015

Bait with false price Tried to work with this dealer week of 12/28/16. Offered them asking price out the door. Sales person, Ryan stated that he would call me back. No r More

by Noel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darryl Tyler, Ryan Drayton
December 29, 2015

Greatest Car Buying Experience I came to the dealership on a Sunday so it was already a relaxed atmosphere. I met Jason S (aka Lunchbox) at the door and he was VERY helpful. He brou More

by Sere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Suyunov, Jason Stough
December 28, 2015

Humbling I met with Darryl Tyler whom was very laid back and easy going and he was the reason I came back he was not pushy and made me feel very comfortable, a More

by smhewlett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mcfarland, Darryl Tyler
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