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Grappone Toyota
Bow, NH
391 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 391 reviews
March 31, 2023
Brand new Toyota Tundra Using the auto close button the window goes up then halfway back down on occasion. Show dealership videos I had on my phone because it's does not happen consistently. They said they window goes up then halfway back down on occasion. Show dealership videos I had on my phone because it's does not happen consistently. They said they cannot diagnose it unless it happens when they have the truck. This is a sporadic issue that only happen once or twice then it works normal again. Left the dealership and it happened again a few hours later. They did not even attempt to do anything to resolve the problem. I guess I we'll have to just keep making appointments until they get lucky enough that it happens when they have it. The advisor that checked me out was rude however a mechanic happened to be there while we were talking, he was understanding of my concern and actually walked me out to my truck to see if it happened before I left. Unfortunately it did not but I appreciate his approach a lot more than he advisors. Looks like I'm going to have to waste time dropping my truck back off again. More
by Jricker
Employees Worked With
Adam Green
March 15, 2023
I was driving to Boston from Northern NH and multiple warning lights went on (ABS, brake) while driving on 93. Fortunately I was within 10 miles of Grappone Toyota (where I purchased the vehicle 12 year warning lights went on (ABS, brake) while driving on 93. Fortunately I was within 10 miles of Grappone Toyota (where I purchased the vehicle 12 years ago). I wasn't sure if they could fit me in that day but when I arrived the service team said they would try to fit me in a soon. They not only did but got the issue diagnosed and discussed in detail the issue but also fix it the same day and I was able to continue my trip to Boston. Thank you Toyota Service! More
by ron.cohen
Employees Worked With
Service Dept
March 08, 2023
Quick and efficient. Kept me informed throughout the process. Reasonably priced. Video was helpful to understand what technician was viewing. Kept me informed throughout the process. Reasonably priced. Video was helpful to understand what technician was viewing. More
by JAC CPA
Employees Worked With
Grappone Internet Department, Adam Green
February 14, 2023
The staff is always friendly and knowledgable. They answer all my questions with vocabulary I can understand. They answer all my questions with vocabulary I can understand. More
by nancypearson92
Employees Worked With
Staff who greet you. Very nice people., Grappone Internet Department
