Grappone Toyota

Prompt greeting upon walking in the door was followed by expedited processing from a friendly service advisor. The shuttle driver continues to be my favorite of the wonderfully helpful people. While price i expedited processing from a friendly service advisor. The shuttle driver continues to be my favorite of the wonderfully helpful people. While price is comparable to other dealerships, the added touches (including the $5 discount for scheduling online) make the difference. More

This was the best car buying experience I have ever had. The Grappone staff is friendly, helpful and knowledgeable. Unlike other dealerships, I was greeted and spoken to by employees I didn't even know. It The Grappone staff is friendly, helpful and knowledgeable. Unlike other dealerships, I was greeted and spoken to by employees I didn't even know. It was apparent that I was dealing with people who truly care about me and my business. They have also showed me that they are concerned for their customers even after the sale. Their inventory and pricing was among the best as well. More

We enjoyed and appreciated the no pressure sales approach from the Grappone sales team. They were concerned with our needs and put in extra effort to get the car of our preference at a great price. They th from the Grappone sales team. They were concerned with our needs and put in extra effort to get the car of our preference at a great price. They then guided us through the paperwork process quickly and efficiently while providing detailed explanations throughout the process. It was a great overall experience and I will recommend Grappone to my friends and neighbors. More

I was very satisfied with my experience at Grappone Toyota. Jon was very attentive and helpful through the purchase of my first new car. Josh Glazier, who helped me with the financing of the car, was Toyota. Jon was very attentive and helpful through the purchase of my first new car. Josh Glazier, who helped me with the financing of the car, was also very helpful and easy to work with. Both men understood More

Very friendly employees, without being pushy. We were asked numerous times by employees if they could help us. They were busy and our sales employee was helping another customer when we returned to purc asked numerous times by employees if they could help us. They were busy and our sales employee was helping another customer when we returned to purchase our vehicle. I wonder if she should have turned us over to another employee as we did have a few wait times. Showroom was clean and offered coffee or tea. Vending machines available. It was the employees and waiting area for service that sold us on this dealership! Check them out! More

I thought that the sales staff at Grappone Toyota was very nice and not pushy at all. Jon Laramie took the time to go through the entire car with me, even before I told him I was interested in buying it very nice and not pushy at all. Jon Laramie took the time to go through the entire car with me, even before I told him I was interested in buying it. He explained all the features of that car to me as well. More

I always get my service done at Grappone Toyota, and they always go above and beyond the call, even to the point of occasionally picking up my car and leaving a loaner! Who else does that? I've bought 2 cars always go above and beyond the call, even to the point of occasionally picking up my car and leaving a loaner! Who else does that? I've bought 2 cars there so far, and I'm sure my next will be a Grappone Toyota. More

The staff was all very friendly and helpful. We dealt with Armand the first day and Crystal the second day, as it was Armand's day off. I was hesitant to buy a car and everyone was patient and answered a with Armand the first day and Crystal the second day, as it was Armand's day off. I was hesitant to buy a car and everyone was patient and answered all of my questions (over and over again!) They made the finance process easy but explained it in a way that even I could understand. Probably the lowest-pressure car purchase I have ever made! More

Appointments are easy to make and change online. Once you walk in the door you are greated promptly, price and routine service explained, nice area to wait. I have not used the shuttle service, but hear you walk in the door you are greated promptly, price and routine service explained, nice area to wait. I have not used the shuttle service, but heard it is a good option. The routine maintenance is alwasy done in less time than quoted; checkout is fast. More

Wonderful experiance with the dealer. the salesmen and women are not like the "typical sales person". they don't attack you to the point where you want to leave. best car buying experiance i have ever had women are not like the "typical sales person". they don't attack you to the point where you want to leave. best car buying experiance i have ever had. they are extremely friendly and will do all they can do to make you happy and your experiance wonderful. More