Grappone Toyota

I have had a very good experience with Grappone Toyota. All of my services have been satisfactory. Everyone has always been very professional and helpful. I will continue to have my service and all other All of my services have been satisfactory. Everyone has always been very professional and helpful. I will continue to have my service and all other services done at Grappone Toyota. I will recommend to other people as well. More

We arrived at Grappone at 12:30 and left with our new vehicle at 3:30. No hassle...established a fair seling price within one hour from our arrival. With few exceptions, we have been satisfied enough wit vehicle at 3:30. No hassle...established a fair seling price within one hour from our arrival. With few exceptions, we have been satisfied enough with Grappone to purchase eight vehicles over the past several years. More

My Grappone experience was terrific, particularly since it took very little time to identify the car I wanted and to come to very good terms on the deal. In total, it took about two hours to come to an ag it took very little time to identify the car I wanted and to come to very good terms on the deal. In total, it took about two hours to come to an agreement. My salesman was very knowledgeable about the Toyota line and very committed to my satisfaction. It helped that Grappone has a very good overall customer program to sweeten the deal, including service incentives, a free tire program, etc. I had already done my homework, including working on a deal with another Toyota dealer, so I knew I was getting a solid deal with Grappone. More

Crystal was exceptional to work with: friendly, knowledgeable, and patient while helping us find the vehicle that met our needs and budget. She was prompt in following up on a few questions we had knowledgeable, and patient while helping us find the vehicle that met our needs and budget. She was prompt in following up on a few questions we had after the purchase. I would recommend my friends to go see her. More

Dealership is responsive,fair,and honest. Waiting rooms are clean and inviting. There is always hot coffee, morning editions of the newspaper, comfortable seating, books and magazines and a good television are clean and inviting. There is always hot coffee, morning editions of the newspaper, comfortable seating, books and magazines and a good television. Service representatives and sales people are friendly and courteous; they give you the feeling "they are glad to see you." More

I had a great experience with Grappone Toyota from the moment I walked through the door. First off their showroom and facility is very clean and professional. The receptionists quickly identified us and a moment I walked through the door. First off their showroom and facility is very clean and professional. The receptionists quickly identified us and asked us what we were looking to do and got us a salesman. When we dealt with John he was completely straight forward and honest which is exactly what i wanted. I got the car i wanted at the price i wanted and didn't have to waste a whole day doing so. I would highly recommend Grappone Toyota to anyone who is in the market for a new vehicle. More

I had a 2007 Prius, with which I was quite happy, but I wandered into the dealership just to see what they were offering. We've been doing business at Grappone for 30 years, so I looked for Mike Roy, an ex wandered into the dealership just to see what they were offering. We've been doing business at Grappone for 30 years, so I looked for Mike Roy, an excellent, customer-oriented salesman with whom we've been dealing for the past 15 years, and started talking with him. My wife had recently worked with Mike to trade in her 2008 Camry for a new one. After a bit of negotiating, he gave me a lease price I wasn't particularly happy with and wanted to think about, so I left and did some research about used car values, new car prices, options, and lease arrangements, after which I had a pretty good idea what kind of "deal" I'd be happy with. I then called a competing dealership to get their best price. Then, armed with all that information, I went back to visit Mike. Very shortly, he took me to visit with Steve, the sales supervisor (who was very nice), and we began haggling. He was very straightforward about the extent of his flexibility, and he was very receptive to my research. I must say that I feel got an excellent trade in value and subsequent lease arrangement for my Prius III, and I couldn't be happier!! I absolutely love the car! More

This is my first vehicle from this dealer after 10 years with another Toyota dealer and I must say that they more than met my demands and I look forward to a long standing relationship with Grappone. Dan Ad with another Toyota dealer and I must say that they more than met my demands and I look forward to a long standing relationship with Grappone. Dan Adams was easy to work with and much to my surprise when I told him not to be pushy, he listened and it's what made the sale work. More

I had a great experience at Grappone Toyota. I purchased a 2010 Toyota Tundra on December 30th and was thrilled with the professionalism during the purchasing process. I have had many unprofessional experie a 2010 Toyota Tundra on December 30th and was thrilled with the professionalism during the purchasing process. I have had many unprofessional experiences in the past and it was refreshing to have a positive experience. I recently went back to the dealership for my 5,000 mile check-up and to have a bed-liner installed. I again was impressed with the service, quality of work performed and the appreciation expressed by all the employees for my patronage. Grappone also has an efficient e mail system that allowed me to have contact with the appropriate departments that I dealt with. In the future I can make appointments for service via e mail; which is much more convenient than using the telephone. I support Grappone Toyota during these trying times. My Toyota Tundra has been a pleasure to drive and has performed flawlessly for the three months that I have owned it. More

I purchased my car in October of 2006, Rav4. Dealing with the salesman, Mike Roy, was great - he listened to my questions and provided me with the answers as necessary. I was not pushed into buying the with the salesman, Mike Roy, was great - he listened to my questions and provided me with the answers as necessary. I was not pushed into buying the car - I was given information to assist me in making the decision. Each time I have come in for service I have been pleased with the quality of customer service. I feel any concerns I express are addressed appropriately and in a language I can understand. I have not had to return the car for problems that have not been addressed. Of course, I would like it not to cost as much, who doesn't, the quality of service is of major importance to me. I would not hesitate to recommend this Toyota dealership to any of my family and friends. More