Grappone Toyota

Over the years, I have bought several cars from Mike Roy. It has always been a good experience. I think he is Honest and fair. I have referred other people to Grappone, and I will continue to do so. It has always been a good experience. I think he is Honest and fair. I have referred other people to Grappone, and I will continue to do so. More

Very good experience. Matched a price from another dealer and provided very customized service to help us trade in a less-than-desirable old car. Overall, very happy with the service from Grappone and we wil and provided very customized service to help us trade in a less-than-desirable old car. Overall, very happy with the service from Grappone and we will return for our next Toyota! More

I found this dealer offering the lowest price on the truecar.com. They gladly agreed to honor the price I got from the website, and gave me a straight forward number of OTD price, which is also low. My truecar.com. They gladly agreed to honor the price I got from the website, and gave me a straight forward number of OTD price, which is also low. My local dealer cannot match their price but they are too far from me and I decided to buy local. Overall, low price, friendly and straight dealer. More

Our excellent rating is based on the friendliness and competence of your dealership, attributed in particular to Mr. Dave Randall. We have purchased vehicles in the past from your dealership through Mr. competence of your dealership, attributed in particular to Mr. Dave Randall. We have purchased vehicles in the past from your dealership through Mr. Randall and have always found his experience and straight forward manner refreshing. He has an engaging personality and is always more than a pleasure to do business with. He bargains well but keeps his pencil sharp to meet the necessary requirements to seal the deal. Dave Randall's knowledge and abilities gleaned from many years in the automoble sales business is an irreplaceable credit to your company. We wish he and you the very best and we look forward to many reliable miles with our 2011 Toyota Rav 4. Thank you Dave Randall and Grappone Toyota. Sincerely, Robert and Kathleen Lang Canterbury NH More

Ashley and bob were great explaining things and put on no sales pressure whatsoever. The entire staff treated me with respect. Thank you. I wll be back for more Toyotas in the future. sales pressure whatsoever. The entire staff treated me with respect. Thank you. I wll be back for more Toyotas in the future. More

There was little running around and the staff tried their best to be fair. The entire transaction honored the needs of the customer and were respectful of customer time. best to be fair. The entire transaction honored the needs of the customer and were respectful of customer time. More

My husband & I have visited many dealerships in the eastern US in the past 18yrs, and we have never had better service than at Grappone Toyota. The sales/customer support team of Dave Randall & Ashley eastern US in the past 18yrs, and we have never had better service than at Grappone Toyota. The sales/customer support team of Dave Randall & Ashley Moore were exemplary. More

This dealership is a very professional organization. What you experience first is the friendly greeting you receive from each and every employee you encounter. If you have a question or need help, they What you experience first is the friendly greeting you receive from each and every employee you encounter. If you have a question or need help, they don't just send you to someone else, they try to get the answer for you, even if it's not their department. The facility is clean and gleaming, and there seems to be good rapport and support among the employees, which provides a feeling of confidence in the customer because you know you'll be treated well. It's almost like they are friends you haven't seen for a long time. Ashley Morse was our first contact thru internet sales, and she was just wonderful with providing information and trying to help in any way. Our salesman, Dave Randall, was known to us because we were repeat customers, and it was pleasant talking with him, hearing his passion about cars, and his interest in our needs and questions. Josh Glazier (F&I)was awesome! He was the key to our purchase, and we felt comfortable discussing personal financing matters with him because of his expertise and service approach to making a sale; he has a personal approach that inspires confidence in making an auto investment, and was working FOR us, and not an anonmymous corporation. His friendly and personable manner led to sealing the deal, and we'd return to do business with him again anytime. More

Received a 'no haggle' price by email that was below invoice and was indeed the price I paid for the car I wanted. Drove to Bow, NH, checked out the car, and bought it that day. No problems. Would de invoice and was indeed the price I paid for the car I wanted. Drove to Bow, NH, checked out the car, and bought it that day. No problems. Would definitely shop them again. More