Grappone Toyota

My experience was great! I recently went to grappone after dealing with a few other car dealerships, I met Patrick and he was extremely friendly and willing to help me as no o I recently went to grappone after dealing with a few other car dealerships, I met Patrick and he was extremely friendly and willing to help me as no other dealership would give me the time of day as Patrick and josh have done. I bought a 2011 Toyota rav which I love ! It took us awhile but in the end I'm one satisfied customer! My husband plans on coming back in a few years to buy a truck from grappone, we both are very please with the service we got and everything! Patrick and josh kept in touch with me threw the whole process and answered any questions I had, I greatly appreciate everything they have done to put me in my Toyota rav! Thank you dearly!! More

I dealt with katie latham for sales.. Excellent no pressure and helpful attitude. Great price on car, fair trade.. I had no idea buying a car could be easy. Jennifer Lowell was my initial contact p pressure and helpful attitude. Great price on car, fair trade.. I had no idea buying a car could be easy. Jennifer Lowell was my initial contact point, despite a minor snafuu where i fat fingered a 604 instead of 603 on my phone and i had to wait 30 minutes for person testing the car to be done.. All went well, Jennifer was also friendly and professional. Kudos to both and the team at Grappone. Renato More

I've bought quite a few cars at quite a few dealerships over the past 50 years and nothing compares to the purchasing experience at Grappone. We worked with Moe for the sales and he was fantas dealerships over the past 50 years and nothing compares to the purchasing experience at Grappone. We worked with Moe for the sales and he was fantastic. No pressure, very accommodating and the most cheerful auto salesman I have ever run into. He is truly a pleasure to work with. He's one of the rare individuals who gives you the impression that you, the customer, is his first and foremost concern. On the financing end we worked with Nancy who was equally as cheerful, helpful, and accommodating. Also had a bit of business to do with the parts department and service department and it was the same story. The physical facility is huge and equally amazing. If you want a surprisingly pleasant experience buying a new Toyota, Grappone's the place to go. Make sure you ask for "Moe" - you'll be more than glad you did! More

Very pleased with this dealership as well as Jonathan Ackerson. He was very pleasant to work with. I felt no pressure and it was a relaxed atmosphere. He allowed me to test drive the vehicle by myself Ackerson. He was very pleasant to work with. I felt no pressure and it was a relaxed atmosphere. He allowed me to test drive the vehicle by myself. After deciding to buy the car, he filled up the car with gas and threw in a state inspection that would be due in 2 months. This is my 2nd car that I have purchased from this dealership. They seem fair and are family owned and operated. More

My sales person was very professional and not the usual pushy salesperson. He answered my questions and seemed interested in my requirements. I had a tonneau cover installed which to me took an excessive pushy salesperson. He answered my questions and seemed interested in my requirements. I had a tonneau cover installed which to me took an excessive amount of time to do, which is why I gave the service department a good rather than a great. I can say that my salesperson was concerned and kept checking why it took so long. Overall I am very satisfied with my experience and would recommend this dealership. More

I was hesitant about going to Grappone in the first place, because I had a bad experience there several years ago. But I received a great recommendation from a co-worker and friend Renee Miller (who bo place, because I had a bad experience there several years ago. But I received a great recommendation from a co-worker and friend Renee Miller (who bought a Prius there within the last year), Therefore, I thought I would give it a second try. Mikhail was excellent. he was in no way the "sterotype" car salesman which I was kind of expecting. He was very informative in regard to the Prius, and then the Corolla. I didn't feel like I was being swindled at all. he took the time to really explain every aspect of both cars, as I was having difficulty making my decision. I thought he had a great sense of humor. I would definitely recommend him to others. Thanj You, Linda Cermak More

Mikhail was patient and helpful, even though we looked at several cars, and took up a lot of his time. He made us feel he'd done his best to get us a good deal. He was personable and friendly, and we love th several cars, and took up a lot of his time. He made us feel he'd done his best to get us a good deal. He was personable and friendly, and we love the car! More

Gerry was professional, patient, knowledgeable, and friendly. He genuinely went above and beyond to answer our questions and make sure we were happy with our purchase. The whole experience was smooth friendly. He genuinely went above and beyond to answer our questions and make sure we were happy with our purchase. The whole experience was smooth and low stress. My husband was dreading the car shopping experience, but he left very pleased with the service from our sales associate and financing member. More

First, I want to express how impressed I am with the Scion product. This is a ton of car for the money. Love driving it. My experience with Grappone has always been favorable. This is my 2nd new car pur Scion product. This is a ton of car for the money. Love driving it. My experience with Grappone has always been favorable. This is my 2nd new car purchase from a Grappone dealership and I am very satisfied. In particular, my experience with Marc Preston at Toyota/Scion was flawless. Straight forward information with no false promises. Marc always offered to do a little extra to ensure my satisfaction. Thankyou for a positive experience start to finish. More