Grappone Toyota
Bow, NH
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Do not shop anywhere else This dealership got me into a brand new car when I thought it was not possible. Price was less than what I wanted/could pay. This dealership got me into a brand new car when I thought it was not possible. Price was less than what I wanted/could pay. More
customer service is great! I am impressed by the continuity of care I receive at Grappone. The personnel have been there since I purchased my vehicle. I am impressed by their co I am impressed by the continuity of care I receive at Grappone. The personnel have been there since I purchased my vehicle. I am impressed by their competency and helpfulness. More
Fantastic It was easy and stress free overall, though the paperwork seemed to all take longer than I expected. With the Grappone emphasis on hassle-free service It was easy and stress free overall, though the paperwork seemed to all take longer than I expected. With the Grappone emphasis on hassle-free service, this might be something that can be fine tuned. More
My experience was an excellent one My experience was very relaxing and informative. Both the people I dealt with were helpful and informative. It was a very informal atmosphere. They ma My experience was very relaxing and informative. Both the people I dealt with were helpful and informative. It was a very informal atmosphere. They made me feel comfortable. More
Great car buying experience! I felt obligated to write a review after my second experience buying a car from Grappone Automotive Group. I have purchased a handful of cars from all I felt obligated to write a review after my second experience buying a car from Grappone Automotive Group. I have purchased a handful of cars from all over the country as I served in the U.S. Army. I have recently purchased a new Hyundai Elantra and a Toyota Tacoma in the last year and have left more than satisfied each time. This last experience was a little different as I had my two year old daughter with me witch made juggling a car seat during a test drive and filling out paperwork a little more challenging. I was extremely impressed with the way Grappone handled the entire situation and how accommodating they were throughout the entire process. From providing activities for my daughter to do and helping with the car seat and everything in between Grappone, Mohsen (Moe) Elmasry specifically, made me feel great about my car buying experience. For as long as we are close enough to New Hampshire to buy from Grappone we will be doing so. Again I felt so strongly about my experience I felt obligated to write this review. Thanks you for a great car buying experience! More
Easy stress free! I love how Grappone prices cars out, no hidden meetings or haggling. Customer service was amazing. I would have give 5 stars but they goofed on my pap I love how Grappone prices cars out, no hidden meetings or haggling. Customer service was amazing. I would have give 5 stars but they goofed on my paperwork a few times which took a long time. I will definitely buy my next car there! More
Not happy with the treatment Tanya young wasn't nice to me at all. She didn't treat me well at all. It was a worst experience. Really disappointed with her. Tanya young wasn't nice to me at all. She didn't treat me well at all. It was a worst experience. Really disappointed with her. More
Moe is the bomb! I haven't purchased a car in over 10 years, but I wasn't looking forward to the price haggling. My credit is less than perfect but my Product Special I haven't purchased a car in over 10 years, but I wasn't looking forward to the price haggling. My credit is less than perfect but my Product Specialist, Moe Elmasry worked for a week along with the Finance Department to make it happen! They got my payment where I wanted it to be and my car is awesome! I was so impressed and would recommend the dealership to everyone!! Michelle French-Labrecque Concord, NH More
Hard working and friendly salesman I recently bought a car for my grandson through Grappone Toyota, and it was an unexpected easy and simple experience. This was due mainly because of I recently bought a car for my grandson through Grappone Toyota, and it was an unexpected easy and simple experience. This was due mainly because of our salesman, Kevin Knash. I know that car sales people are supposed to "make the sale", but Kevin went above and beyond to make this happen. Thanks Kevin. We bought a 2013 Ford Fusion which had to be coordinated with Grappone Ford and the sale went seamlessly. I had never done business with Grappone in the past but will certainly go back in the future! More
Very nice place! One of the nicest new car dealerships around! They have been around for a WHILE and it SHOWS! Very clean and professional look. Thanks again! One of the nicest new car dealerships around! They have been around for a WHILE and it SHOWS! Very clean and professional look. Thanks again! More