
Grappone Honda
Bow, NH
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What I love most is when I arrive, I feel like I'm expected. I don't have to repeat myself since I've already described what I want on-line. Regardless, I'm always asked if I need anything else. Th expected. I don't have to repeat myself since I've already described what I want on-line. Regardless, I'm always asked if I need anything else. The whole process is very efficient. If I choose to wait for my car, it always is ready faster than expected. I'm able to use my time well with computers, TV's magazines and an excellent showroom where I can dream about my next vehicle. Everyone is so friendly and helpful. It doesn't get any better than that. Oh, and there's coffee and snacks. Wow!!! More
Bill Murray was great! I had told him up front that I did not have time to play games and he respected that throughout the process while still giving both parties a good deal. He won my business over a very not have time to play games and he respected that throughout the process while still giving both parties a good deal. He won my business over a very assertive and nice young woman at Auto Fair who was offering to beat any offer Grappone made. In the end it was Bill's manner in dealing with me that sealed the deal. You are lucky to have him! he even made my Golden Retriever feel welcome! More
I have always been impressed with the service at Grappone and the benefits for customers who wait or utilize your shuttle service. I have recently recommended the dealership to someone and often do when I k and the benefits for customers who wait or utilize your shuttle service. I have recently recommended the dealership to someone and often do when I know of people looking for a new or used vehicle. More
After relocating from another state I had to find someone to service my Honda Accord. I found the only dealership near me was Grappone Honda, one hour from me. Without competition around, I wondered what i to service my Honda Accord. I found the only dealership near me was Grappone Honda, one hour from me. Without competition around, I wondered what it would be like. I have to say I was more than pleased dealing with Grappone. It was clean and the employees were professional, friendly, and very accommodating. Everyone I dealt with impressed me. I am looking forward to doing my business with them in the future. Bridgewater, NH More
I am always greeted promptly, and have always been satisfied with their service. They give me an accurate estimate of the time it will take to complete the work, and give the option of waiting at the satisfied with their service. They give me an accurate estimate of the time it will take to complete the work, and give the option of waiting at the dealership or being driven home or to work, and picked up later. The waiting area in the dealership is clean and comfortable, with a television, today's paper, a slew of magazines, fresh coffee, and internet access. This is simply a great dealership which highly values its customers and prides itself on customer service. More
I have been going to Grappone since 1997, when I first moved to New Hampshire and traded my Ford Aerostar for a new Ford Winstar. Whether at the Ford or Honda dealership where I purchased a new Odyssey, a moved to New Hampshire and traded my Ford Aerostar for a new Ford Winstar. Whether at the Ford or Honda dealership where I purchased a new Odyssey, and a used Nissan Sentra, I have always been treated fairly. The people have been friendly, service prompt and dependable, and I always leave knowing my car has been taken care of. More
On-line scheduling was a breeze. Dan was friendly and efficient and kept me informed throughout the time my car was being serviced. Although I didn't need to take advantage of it, I appreciated the offer efficient and kept me informed throughout the time my car was being serviced. Although I didn't need to take advantage of it, I appreciated the offer of a ride and the waiting facilities looked comfortable and clean. I also appreciate Grappone's community involvement, especially their support of NHPR. More
Grappone Honda is a nice place to buy a car. The people are friendly, courteous, and helpful. There are no shiny suits here and no sales pressures, gimmicks, or games. What you see is what you get. Bob Mor are friendly, courteous, and helpful. There are no shiny suits here and no sales pressures, gimmicks, or games. What you see is what you get. Bob Morrill in sales has done a great job for many years, and he is one of the reasons I keep coming back. He delivered a spotless Accord to me with all the accessories I asked for. The car looked fantastic. Bill Bradley in sales was very attentive to my needs and returned all my phone calls promptly. Overall, a no-hassle esy to deal with group of people in sales. The service department is very efficient. They always call if there is an issue that arises for a repair not agreed to in the original appointment. You are processed quickly and you are on your way. More
Love Grappone. From the quick and easy purchase of a brand new Honda Accord to the routine service I have been treated very well. Appointments are super easy. They always accomodate the times I reques brand new Honda Accord to the routine service I have been treated very well. Appointments are super easy. They always accomodate the times I request and the wait for the actual service has been acceptable. I have spoken with several technicians and each took the time to listen to my specific concerns and responded with confidence and knowledge. I drive 36 miles to Grappone and will continue to do so. Thank you Sue from Nashua More
Since we purchased the 2004 Honda Accord Grappone Honda has serviced the car and we have had nothing but great experiences with the service on all levels. Always have been very professional, very courteous has serviced the car and we have had nothing but great experiences with the service on all levels. Always have been very professional, very courteous, prompt, and responded appropriately always. More