Grappone Honda

I could probably find a lower price somewhere else but I choose Grappone because I feel that they treat me and my car very well. They always do a great job explaining each service to me and giving me an est choose Grappone because I feel that they treat me and my car very well. They always do a great job explaining each service to me and giving me an estimate BEFORE the work is done so I have an idea of how much the bill will be. They also offer great deals like free oil changes after you buy five. I am always greated as soon as I walk in! And above all else they never treat me like a dumb girl who doesnt know anything about her own car. They always make me feel comfortable. More

Scott and Joe were both wonderful... probably the best sales team I have ever worked with. They were incredibly patient with me and let me ask lots of questions. Scott was very knowledgeable on my test dr sales team I have ever worked with. They were incredibly patient with me and let me ask lots of questions. Scott was very knowledgeable on my test drive but was honest when he didn't know the answer to something. Often I find that sales people will give you a BS answer or avoid the question rather than admit they don't know something about a car, but Scott just acted like a real human being and admitted when he didn't know the answer to one technical question my fiance asked. When we sat down to talk prices he first came back with a price that was out of my range but worked with me to get down to a price that I could afford. The entire time, both Scott and Joe were respectful of the fact that my budget isn't huge and I had some negative equity in my trade. They never once made me feel any pressure to make up my mind about the purchase. They will, without a doubt, be the first people I see when I am in the market again. More

I was very impressed with this dealership. We found them on overstock.com and we were initially routed to their internet salespeople. They followed up with us immediately. We knew which car we wanted and on overstock.com and we were initially routed to their internet salespeople. They followed up with us immediately. We knew which car we wanted and Bill was very flexible and helped us get the car we wanted at a GREAT price. I would refer them to friends and family in a minute, despite the fact that they're 50 miles from our home. Thanks Bill- love the car! More

I have purchased several autos from Grappone since 1986. I have purchased several autos from Grappone since 1986. Every sales experience has been great, but most important is the service after the sale. I I have purchased several autos from Grappone since 1986. Every sales experience has been great, but most important is the service after the sale. I have always been greeted by a friendly service manager. The waiting area is very comfortable and the coffee is great. If I decide not to wait for my vehicle, the friendly courtesy van driver will take me where I need to go and pick me up when the service has been completed. Once the service has been performed, the cashier greets me with a friendly smile while the final paperwork is processed. More

We've done business with Grappone Auto for 20 years. They are good and honest people. We recently bought a Honda van from them and their service has been outstanding from sales to simple oil changes. They ha are good and honest people. We recently bought a Honda van from them and their service has been outstanding from sales to simple oil changes. They have always been accomodating, pleasant and invested in good customer service. More

Grappone is friendly and there is never any pressure to buy or to have service don that you may not want. It is very easy to make an appointment online, and you get a discount when you do. I trust them an buy or to have service don that you may not want. It is very easy to make an appointment online, and you get a discount when you do. I trust them and know that they are knowledgable. I love the ease of service. More

We had a great experience! Bill was awesome. He stuck to what he wanted, how much we could afford and worked with us. ITs a great dealership and very kid friendly. If anyone asks I will definalty recommend. what he wanted, how much we could afford and worked with us. ITs a great dealership and very kid friendly. If anyone asks I will definalty recommend. Thanks so much Bill!! We went in just to look at cars and we left with something that we really wanted! More

i would recomment Grappone for sales and service. i have purchased my last two Honda's from Grappone and have broughtboth to Grappone for all service. Archie, Wayne, Dan and the rest of the service team are purchased my last two Honda's from Grappone and have broughtboth to Grappone for all service. Archie, Wayne, Dan and the rest of the service team are very attentive when i call to make my appointments and make sure i understand the work that was performed and why. They explain it thoroughly to me.I love the tire program. I trust the service team to take good care of my pilot and me. This past Saturday i was chatting with a man that owned a 2008 honda civic and received his free tires for being in the tire program and we were both thrilled the a dealership does really follow through with their programs. We both stated that we travel to Grappone outside of our home city/towns for the best service. i am extremely pleased and plan to purchase my next vehicle there too. They give a great trade in and price on the new car. More

What I love most is when I arrive, I feel like I'm expected. I don't have to repeat myself since I've already described what I want on-line. Regardless, I'm always asked if I need anything else. Th expected. I don't have to repeat myself since I've already described what I want on-line. Regardless, I'm always asked if I need anything else. The whole process is very efficient. If I choose to wait for my car, it always is ready faster than expected. I'm able to use my time well with computers, TV's magazines and an excellent showroom where I can dream about my next vehicle. Everyone is so friendly and helpful. It doesn't get any better than that. Oh, and there's coffee and snacks. Wow!!! More

Bill Murray was great! I had told him up front that I did not have time to play games and he respected that throughout the process while still giving both parties a good deal. He won my business over a very not have time to play games and he respected that throughout the process while still giving both parties a good deal. He won my business over a very assertive and nice young woman at Auto Fair who was offering to beat any offer Grappone made. In the end it was Bill's manner in dealing with me that sealed the deal. You are lucky to have him! he even made my Golden Retriever feel welcome! More