Grappone Honda

i called with an "out the door" price i was willing to pay for a new honda civic. mike accepted that price & then turned over the "delivery" of the car to salesperson carol smith. carol was friendly, do pay for a new honda civic. mike accepted that price & then turned over the "delivery" of the car to salesperson carol smith. carol was friendly, down to earth and very helpful. she answered all of my questions...and called the next day to see how my first day of ownership went. i'd buy another car from mike & carol & grappone. More

My first car was a Honda and I loved it! My next car was a VW, and while I loved, I found myself looking at Hondas again when it came time for a new car. My husband and I came into Grappone this past weeken a VW, and while I loved, I found myself looking at Hondas again when it came time for a new car. My husband and I came into Grappone this past weekend to "look around." And we came home with a new car. Bill was fantastic to work with--very knowledgable and friendly. He and Eric made the experience very exciting and I haven't stopped smiling since! I love my enw car and I've made sure to tell everyone what great service I got at Grappone Honda. More

I have always been taken good care of whether I've made an apt. or just drove in; I've always felt welcome and accomidated. The service department is usually very quick with the work and I never have to w an apt. or just drove in; I've always felt welcome and accomidated. The service department is usually very quick with the work and I never have to wait long. If I do wait your waiting area is very comfortable and I never mind sitting there. I am disappointed in my 08' Honda Pilot, which only has 45,000 miles on it. I need a new radiator which will be $600.O0 and I no longer have a warrenty. :( Thought Honda's lasted forever and didn't need a lot of service. More

From the on line scheduling until I drove my car back off the Grappone lot the whole process was easy and efficient. I was very happy with the service and the friendliness of the Grappone employees I dealt w the Grappone lot the whole process was easy and efficient. I was very happy with the service and the friendliness of the Grappone employees I dealt with when having my Trailblazer serviced. I'll be back! More

My experience was great everyone was very friendly and I never once felt like I was being taking advantage of in terms of pricing, the only low rating I have (Quality of work) is a 4 instead of a five becau never once felt like I was being taking advantage of in terms of pricing, the only low rating I have (Quality of work) is a 4 instead of a five because they couldn't figure out what was wrong with my car...it was making a noise and then go figure stopped doing it as soon as I brought it in! They were very accomidating and gave me some great pointers as to what it might be and what to do if it happened again, they also when over my car to make sure there were no safety concerns which made me feel better about driving away, and the noise hasn't happened since! Overall great experience! More

Grappone Honda has changed the dealership experience for me. The staff is friendly and accommodating. They are always friendly and knowlegable about the vehicle and service. They get me out usually earlier me. The staff is friendly and accommodating. They are always friendly and knowlegable about the vehicle and service. They get me out usually earlier than promised. The job is always done right. Pricing seems fair and competitive. Discount coupons are sometimes available and Grappone provides a free oil change after 5 paid - nice! The cashiers are very friendly and make sure the pricing is correct. I was sorry to learn that Mario, who sold me my two Hondas and my Mini Cooper, has moved to Florida. I am sure that his replacement will be just as nice and have answers to my questions. Up until Grappone and the way they treat me, and I suspect all their customers, I only went to the dealer to purchase the car and get warranty service. Because of the awesome experience, I use Grappone for all of my service and parts as well as tires and Nitro Fill. Great people, great attitude, great service and attention to detailmake the Grappone Honda team The BEST I have ever found! More

It is nice to be greeted by name, when I show up for service. Wayne and Archie have "worked with me" to resolve maintenance problems and keep my costs down. I have been delighted by their service and un service. Wayne and Archie have "worked with me" to resolve maintenance problems and keep my costs down. I have been delighted by their service and understanding that all clients want cost-effective , and personal service. I feel comfortable calling Wayne and Archie about car problems, and confidently expect a fair resolution. More

I called because I had a headlight out. They fit me right in, treated me in a friendly and professional manner, charged a very low price for their work, and had me in and out in about 15 minutes. This is typ in, treated me in a friendly and professional manner, charged a very low price for their work, and had me in and out in about 15 minutes. This is typical of the service I receive from Grappone Honda. I bought my car from them in November 2002, and it was easy, fast and affordable, with very helpful people. I've brought my Accord in to Grappone for every service since then, be it routine or emergency. They always fix the problem, give me good advice, understand that customers have financial constraints and do an appropriate level of service that meets both safety and financial needs. I am usually pleasantly surprised at the cost of the repairs. The repair team always feel like they are my partners in keeping my car in tiptop shape, not just a company that does the work for the money and that's it. More

Dan has serviced my car since I bought it. He has always been friendly, helpful and straightforward. I find the servicing a bit pricey compared to other places I could go, but Dan makes it worth the trip. been friendly, helpful and straightforward. I find the servicing a bit pricey compared to other places I could go, but Dan makes it worth the trip. This time I had my tires switched over from winter to regular and was at least satisfied with that cost. More

I'm a life long Honda lover and this was my 3rd experience buying a car from Grappone Honda. Upon arrival to the dealership I was greeted my Jeff Malone who instantly started assessing what I was l experience buying a car from Grappone Honda. Upon arrival to the dealership I was greeted my Jeff Malone who instantly started assessing what I was looking for and what my needs were. Jeff was extremely helpful, friendly and knowledgeable about all of the vehicles that I was looking at. I ended up buying my dream car and feel very confident with my purchasing decision. I will certainly be referring my friends and family there. More