Grappone Honda
Bow, NH
Filter Reviews by Keyword
By Type
Showing 333 reviews
Grappone Honda is a good dealer to do business with. They have great deals, stand by their word, but also stand by their prices. It would be a pleasure to purchase future vehicles from them. have great deals, stand by their word, but also stand by their prices. It would be a pleasure to purchase future vehicles from them. More
This was a very favorable experience. Bill was very helpful and knowledgable about the vehicles offered, including availability of particular models. As I wanted a manual transmission, it took a little helpful and knowledgable about the vehicles offered, including availability of particular models. As I wanted a manual transmission, it took a little longer than usual, but Bill was able to locate and secure a vehicle for me immediately. Eric was very through while explaining the pros and cons of an extended warranty and and I hate to admit I've forgotten the manager's name (I am sorry) but he was available to answer questions and to expalin many of the pricing issues. I would recommend buying a car from Grappone Honda and look forward to the same attention to detail and professionalism when I bring the car back for servicing. Thank you and feel free to contact me with any questions or if you need any additional information, (Mary) Kate Kelly More
I recently purchased a 2007 Honda CR-V from Grappone Honda. A close friend and also a couple I met in a store parking lot that owns a CR-V,recommended the excellent quality of service, frinedliness and Honda. A close friend and also a couple I met in a store parking lot that owns a CR-V,recommended the excellent quality of service, frinedliness and customer care at Grappone Honda. My time with John Morris, sales consultant, was professional, friendly with no pressure sales and was an extroidinary experience! Ashley Morse in customer support answered my questions over the phone in a friendly tone of voice. The entire staff was friendly and they treated us to hot popcorn, sodas, coffee, and a free pizza dinner out. They even filled my tank up with gas for the long trip home. John spent time with the young man I had with me while I did the necessary paper work with the manager. Joe Dubois, the manager, even added an additional $500 to the trade in price of my older car. Eric Lazdowski worked hard to get financing for me since I have less than perfect credit. The quality of service and customer care would make me recommend Grappone Honda to anyone wanting to purchase a new or used vehicle. Upon closing of the deal, they had the car ready to drive home. My husband and I are really pleased with our new purchase of our Honda CR-V. More
My husband and I were very happy with the level of service we received from Andre. We never felt any pressuring tactics, he put a value on our time, and we felt the price he offered us for our new car service we received from Andre. We never felt any pressuring tactics, he put a value on our time, and we felt the price he offered us for our new car was fair. We would recommend him to friends as a nice dealer to work with. As a side note, Grappone Honda was a great dealership to bring children to. They have a wonderful playroom and we never felt uncomfortable about having our 3 and 4 year old there with us. More
This is our second vehicle that we obtained from Grappone. Jeff Cleveland handled the sale and was extremely professional and helpful. He kept us up to date the entire time and was a joy to do busin Grappone. Jeff Cleveland handled the sale and was extremely professional and helpful. He kept us up to date the entire time and was a joy to do business with. His followup and professionalism was very welcome during this purchase. I would highly recommend Grappone and Jeff Cleveland to anyone wanting an honest deal for a car. I can't say enough good things about our dealings with this company, this was our second car from them and I will be back again to replace my Volvo. Great deal, great people and very happy. Thanks Jeff! More
A friend recommended this dealership to me and I am so happy I listened. I was greeted with friendly staff and offered cold beverages for my entire group. I was able to get the price I wanted in a short a happy I listened. I was greeted with friendly staff and offered cold beverages for my entire group. I was able to get the price I wanted in a short amount of time and left with a huge smile. I truly recommend Grappone to ANYONE looking to purchase a car. Class A customer service. More
Jennifer was very professional, friendly and helpful. Eric was very helpful with all of the paper work for the sale. He was informative regarding the additional features I purchased. Eric was very helpful with all of the paper work for the sale. He was informative regarding the additional features I purchased. More
The professionalism by everyone we dealt with was outstanding. The buying experience was very good and we would recommend this sales staff and this dealership to anyone. We look forward to a long rel outstanding. The buying experience was very good and we would recommend this sales staff and this dealership to anyone. We look forward to a long relationship with Grappone Honda. Our new Pilot is Great. More
My experience with Jeff was amazing. I intially spoke My experience with Jeff was amazing. I intially spoke with him in Feb 2011 and I was not able to purchase a vehicle at that time. I went back to h My experience with Jeff was amazing. I intially spoke with him in Feb 2011 and I was not able to purchase a vehicle at that time. I went back to him in July 2011 and was able to purchase my new odyssey then. Jeffrey and Grappone kept the initial deal we had agreed upon in Feb 2011 even though MSRP's had gone up due to the natural disaster in Japan. I won't buy another car unless it's with Jeff and Grappone. Top notch service!!! More
My husband came in to the dealership looking to buy a van. Ryan was our salesman and he was very patient with us as well as personable. He was easy to work with and after 2 visits, we drove away with a van. Ryan was our salesman and he was very patient with us as well as personable. He was easy to work with and after 2 visits, we drove away with a van. Very pleased with customer service of everyone we worked with and especially with Ryan. More