Grappone Honda
Bow, NH
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As soon as I drove into Grappone dealership in Concord, NH Brian Badger approached and asked if he could be of any assistance here is his business card.... Loved the approach. Then he left us alone until w NH Brian Badger approached and asked if he could be of any assistance here is his business card.... Loved the approach. Then he left us alone until we requested him. Another salesperson on the floor approached us and we chose Brian over her. We sensed that Brian was not a seasoned salesperson, but that was fine. He was honest and eager to help but not overly aggressive, which appealed to me. The entire process was supported by Joe Dubois which was extremely helpful. I have recommended Brian to other friends and family members. More
Brian went well above in quality if interaction with us. He is sharp, well versed and knows the product very well. He was helpful in all aspects of our trade and in educating us in the newer technology, so He is sharp, well versed and knows the product very well. He was helpful in all aspects of our trade and in educating us in the newer technology, something difficult for some of us older folks to grasp, but he was patient and handled it well. We consider Brian our new friend. Dan & Barbara Berry www.cleanalkalinewater.com 603-738-8190 More
I was very pleasantly surprised by all the staff I met, and I would not hesitate to recommend the dealership. Richard very thoroughly and patiently explained all I needed to know about the controls and det and I would not hesitate to recommend the dealership. Richard very thoroughly and patiently explained all I needed to know about the controls and details. Everything worked out as promised in a hassle free, efficient manner. Bravo! More
I was very pleased with my experience at Grappone Honda a few weeks ago. I had one specific used car in mind and that's the car I drove away in. The whole experience from start to finish was excellent. Ev few weeks ago. I had one specific used car in mind and that's the car I drove away in. The whole experience from start to finish was excellent. Everyone was very friendly and helpful. My sales person Andre Liqui was great, he only focused on the cars I was interested in and worked very hard along with Jason Weeden in the finance department to get my payment where I wanted it to be. My two teenagers even had a good time. Thank you very much Grappone Honda! P. Houde More
Andre Liqui was the best salesman we have ever experienced! We were amazed with his expert knowledge, very friendly and caring nature, and professionalism. He went out of his way to patiently ex experienced! We were amazed with his expert knowledge, very friendly and caring nature, and professionalism. He went out of his way to patiently explain everything well and show us creative options. While we were waiting on the financial approval, Andre entertained us with his wonderful sense of humor while providing us with further details about the car. After the Honda Civic was purchased, he even cheerfully helped clean up the old car and transfer items to the new one! We will definitely purchase another car in the future from Andre. Furthermore, we were very impressed with Grappone Honda, and also commend the Grappone Dealerships for all their charitable work in the Concord community, and especially at NHTI, where I am a professor and my daughter just finished her third year of full-time study there. Respectfully, Dr. Anni McLaughlin Charielle McLaughlin More
I have dealt with Grappone in the past and they have always been wonderful. From their sales team to the service department, I couldn't have better things to say. When it comes to my most recent salesma always been wonderful. From their sales team to the service department, I couldn't have better things to say. When it comes to my most recent salesman, I really liked how he didn't put on the high pressure to sell the car. I have been to other dealerships where they tried to sell me something I clearly wasn't interested in. If I could give Grappone a score higher than 5 I would. More
I was not intended to purchase a vehicle when I went into the dealership, I was merely on a fact finding mission and desired a test drive. The sales associate was very helpful, and the offer was within any the dealership, I was merely on a fact finding mission and desired a test drive. The sales associate was very helpful, and the offer was within any expectations I had so I decided to make a purchase. More
Have delt with Grapponie woth our previous 4 cars, and have been rally satisfied. The service that they offer for after sales is great. The sales person,Richard Brown understands what my wife and I want have been rally satisfied. The service that they offer for after sales is great. The sales person,Richard Brown understands what my wife and I want in a vehicle ans is able to assist us with the selection. More
I contacted Grappone Honda because we had gotten a great deal on a previous Honda. They quoted me MSRP and had the gaul to forward my call to another manager who thought he was a sweet talker that could get deal on a previous Honda. They quoted me MSRP and had the gaul to forward my call to another manager who thought he was a sweet talker that could get me to pay MSRP!! Ask them to give you a break down of the $347 dollar fee for buying a car from them!!! I love my new Honda and am glad I bought elsewhere! UPDATE:: After recieving a message from Greg Grappone I wish I had contacted him directly. He seems to be very sincere about keeping customers happy! More
Nagi Fayed was outstanding: very professional, down-to-earth, and without empty promises. I would highly recommend him to anyone looking for a trustworthy dealer. down-to-earth, and without empty promises. I would highly recommend him to anyone looking for a trustworthy dealer. More