Back

Grapevine Lincoln

Grapevine, TX

4.4
72 Reviews

801 E State Hwy 114

Grapevine, TX

76051

Directions

By Type

72 Reviews of Grapevine Lincoln

May 12, 2021

This was the most enjoyable car buying experience I have ever had, from sales to finance. Professional friendly people who want you happy and things done right More

by Jeff D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grabowski
May 12, 2021 -

Grapevine Lincoln responded

Thank you for the kind words, Jeff! I am happy to hear that we could help. Please let us know if you need anything else in the future. --Jennifer Barger, Customer Loyalty Director

May 09, 2021

Stacey new her stuff, was greeted upon entering and made to feel at home. Finance had some issues with computers which made it a little slow, but Willie made compensations. More

by Ann.anderson12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Smith
May 11, 2021 -

Grapevine Lincoln responded

Thank you Ann. I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

April 29, 2021

Great Experience! I went to test drive a 2021 Corsair at lunch and drove home in it that same evening! I have bought several cars at several dealerships and this was by far the best experience I have ever h More

by Misti Lane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Manning
May 03, 2021 -

Grapevine Lincoln responded

Thank you for the kind words, Misti! I am happy to hear that we could help. Please let me know if you need anything else. --Jennifer Barger, Customer Loyalty Director

April 04, 2021

Best experience I’ve ever had at purchasing at new car, no pressure, excellent customer service, and I am in love with my new ride! More

by Mposadas04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran, Shawn Baker
Apr 05, 2021 -

Grapevine Lincoln responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Juan Cruz, Customer Loyalty Director

March 25, 2021

Our salesman, Michael Massey, was very courteous and knowledgeable on every aspect of the 2021 Navigator without the aid of a manual! Thanks to sales manager Brad Moran for his help in sealing the deal. More

by jankfenoglio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Massey, Brad Moran, Garry Johnson
Mar 26, 2021 -

Grapevine Lincoln responded

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Juan Cruz, Customer Loyalty Director

March 15, 2021

Salesman was very well versed in the many features of the car and did a good job in explaining them——- co-operate and willing to help More

by JDCuffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Massey
Mar 17, 2021 -

Grapevine Lincoln responded

Glad to hear it, JDCuffe! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Juan Cruz, Customer Loyalty Director

March 13, 2021

Mr. Baker The sales person was great he went over all details was very patient and made us feel relaxed and happy to be there More

by ikvandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary was very good with us with all the paperwork
Mar 15, 2021 -

Grapevine Lincoln responded

I'm happy to hear it, Ikvandy! Thank you very much for taking the time to rate us. Let us know if there is anything else you need! --Juan Cruz, Customer Loyalty Director

March 11, 2021

Sandy Smith in sales was great to work with very friendly and helpful. Received different pricing from different sales people which I did not like. Would have been 5 star except for the amount of time More

by Mikeekhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran, Sandy Smith
Mar 11, 2021 -

Grapevine Lincoln responded

We appreciate your feedback, Mike. Thank you for taking the time to rate us, and we're happy overall you had a good experience. Please let us know if we can help with anything in the future. --Juan Cruz, Customer Loyalty Director

March 10, 2021

Overall great experience. Very knowledgeable staff and explained all the bells and whistles thoroughly. Michael was great and made sure I got just what I wanted . More

by Robinmaynard4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran, Michael Massey
Mar 10, 2021 -

Grapevine Lincoln responded

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Juan Cruz, Customer Loyalty Director

March 06, 2021

Very knowledgeable sales staff. Found exactly what I wanted and got me in it. Once deal was made paperwork was fast. Over all good experience More

by Robinmaynard4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran, Michael Massey
Mar 08, 2021 -

Grapevine Lincoln responded

Thank you for the kind words, Robin! I am happy to hear that we could help. Please let me know if you need anything else. --Juan Cruz, Customer Loyalty Director

...
6