Grapevine Honda
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 43 reviews
Came to see a specific SUV. After my credit was run and my trade in appraised I was shown the door. 2 stars because I liked the salesman, zero stars for the effort of the fina After my credit was run and my trade in appraised I was shown the door. 2 stars because I liked the salesman, zero stars for the effort of the finance department. Update: the GM responded to this post asking for me to contact him by email, which I did. Never heard another word. More
Very efficient and ready to work with you to give you the best deal on some great cars. We worked with Angel and he made us feel like we’re the only customers at the dealership. We walked away with a great d best deal on some great cars. We worked with Angel and he made us feel like we’re the only customers at the dealership. We walked away with a great deal on a Jeep Wrangler and a repeat customer. More
Before I came to drive the car, I asked specifically if there were any dealer mark up or add on fees. I got a reply of "no". I went there, drove the car, liked looks, color, and interior with good cargo there were any dealer mark up or add on fees. I got a reply of "no". I went there, drove the car, liked looks, color, and interior with good cargo space, but not how it drove. It only had 11,000 mile plus on it, so could not understand why the steering was very loose, the drive was loud, and the brakes were mushy. Both sales reps who talked with me were great. Yes, there was an additional appreciation package on top of the sales price, and the dealership seems to have just added VIP with pricing below the sales price to reflect that. It was not shown on the car I went to see though. So hopefully more dealers will start to be more transparent as this one is starting to do that. I got a good education on leasing as well. More