Grapevine Honda

Exceeded my expectation. Service dept is exceptional and knowledgeable on my car answered all my questions Service dept is exceptional and knowledgeable on my car answered all my questions More

Great experience. Lee, my service man was so profesional and helpful. My vehicle was ready for pickup even sooner than promised. I love Grapevine Honda. Lee, my service man was so profesional and helpful. My vehicle was ready for pickup even sooner than promised. I love Grapevine Honda. More

Very good customer service. Staff very friendly and helpful. Like the proximity to our location. Staff very friendly and helpful. Like the proximity to our location. More

I come for an oil change Andrew talks to me about the details and praise he did an excellent job on my car details and praise he did an excellent job on my car More

The service and staff were friendly and efficient. Good customer service. The waiting area was clean and open. Good customer service. The waiting area was clean and open. More

Great Service Rep and quality of work with upto date videos and explanation of work performed videos and explanation of work performed More

My service advisor was amazing, very attentive and had great communication skills. I would definitely recommend him to others in the future! Great experience, thank you Antwan Knapp!! great communication skills. I would definitely recommend him to others in the future! Great experience, thank you Antwan Knapp!! More

I was lied to. I have a warranty issue that needed to be fixed. They refused to fix the warranty issue without an expensive diagnostic test. However, I was assured I have a warranty issue that needed to be fixed. They refused to fix the warranty issue without an expensive diagnostic test. However, I was assured that I wouldn't have to pay for the diagnotic test if they determined that it was a warranty issue. It turned out to be a warranty issue but they decided that I needed to fix something else for $1200 before they would fix the warranty issue. I have a video of the diagnotic that I sent to the dealership I bought the car from. They agreed that I was being scammed. However, since they tricked me into signing something saying I agreed to pay for the dianostic I left with over $300 out of my pocket and a car that still didn't work. Go somewhere else. These guys are going to pull a bait and switch any way they can. More

Kyle was super helpful and attentive to my needs. Great customer service that made my visit a pleasing experience Great customer service that made my visit a pleasing experience More

We have worked with Shawn Rideout September 2024 buying a new vehicle and on May 28th 2025 we bought another new vehicle from Shawn. He is outstanding. Very honest and upfront with the price. Very easy to new vehicle and on May 28th 2025 we bought another new vehicle from Shawn. He is outstanding. Very honest and upfront with the price. Very easy to work with. No pressure. More