Grapevine Ford

I have no problem with the vehicle. Very dissatisfied with the warranty option. It was the only one I was offered and it was the one I purchased. I wished they would have told me about http://www.fordwa with the warranty option. It was the only one I was offered and it was the one I purchased. I wished they would have told me about http://www.fordwarrantys.com/ before I signed the papers. I probably could have made a better choice for myself. This is what makes my "Overall Experience" bad. More

I knew exactly what we wanted.I had an appointment with Chad the internet sales manager. He showed us all of the different options that the new Ford Fusion had to offer. Chad was an exceptional sales rep Chad the internet sales manager. He showed us all of the different options that the new Ford Fusion had to offer. Chad was an exceptional sales rep he gave us the space we needed to make our purchase decision. Chad did not attempt to upsell our initial desision. Once we made the decision Chad explained all of the features and how to operate the Sync system to my wife. The next new Ford car or truck we purchase Grapevine Ford will definately have the first shot at our business. Johannas Andersen More

I came in only to "shop" for a 2011 Explorer, and left, the proud owner of one. However, Jeff Biederman had to search a several hundred mile radius to find the color, tow package, moonroof, etc and left, the proud owner of one. However, Jeff Biederman had to search a several hundred mile radius to find the color, tow package, moonroof, etc that I wanted and found ONE in Texas. It was delivered 2 days later, as promised, and I love it!!!! I was impressed with the entire sales staff and Tracy, in the finance department, was very informative and efficient. They were all upfront and honest, and being a single female, that is always much appreciated. All in all, a very good experience!! More

Awesome personality and he listened to what our situation was and what our interest was and understood the need for my daughter.Great job working with us so quickly to get a vehicle during such a rush moment was and what our interest was and understood the need for my daughter.Great job working with us so quickly to get a vehicle during such a rush moment and situation. The only thing that took awhile was getting back to finance but that's understood considering the day and the amount of people there purchasing vehicles. More

We had a great experience. thought we could not would not be able to trade cars due to a long term lease. However, Bubba worked to get a great deal for us. We were so unhappy with our other SUV, but not be able to trade cars due to a long term lease. However, Bubba worked to get a great deal for us. We were so unhappy with our other SUV, but our new MKT is wonderful. perfect crossover for us. the past week has been so nice, not climbing, no cursing, no getting hurt on the car. my drive to and from work is so smooth. Thanks Bubba. More

Found my car online made an inquiry got a call back went in met with Jesse Garcia went over the numbers and made a deal got my car and fienanceing done in less than 2 hours great guy's this is my second ca in met with Jesse Garcia went over the numbers and made a deal got my car and fienanceing done in less than 2 hours great guy's this is my second car from Grapevine Ford and wont be my last go see them youll be glad you did More

The sales experience was great!! It took some time for the loan team to get the loan we needed and the car we needed, but they worked hard on helping me with the deal. I'm very pelased with the servic the loan team to get the loan we needed and the car we needed, but they worked hard on helping me with the deal. I'm very pelased with the service and the sale, and most of all, I'm very pelase with my vehicle. Thank you so much!!!! More

Great place!! Curtis spent a lot of time working with us and our situation and get us the best deal possible. They were very friendly and always made sure that the car we were getting is the one we wanted. and our situation and get us the best deal possible. They were very friendly and always made sure that the car we were getting is the one we wanted. They were very patent and courteous to us. Awesome place. More

Grapevine Ford was referred to me by a colleague and I checked several dealerships prices and Grapevine Ford matched the price of the lowest one I had checked plus they had the exact vehicle that I wanted checked several dealerships prices and Grapevine Ford matched the price of the lowest one I had checked plus they had the exact vehicle that I wanted. Once we got to the contract it was simple. I walked out with 2 trucks that day! More

I can only speak for my experience, however it was a very good one. The total opposite of what you hear about the stereotypical car dealerships, which I experienced before going to Grapevine Ford. My sales a good one. The total opposite of what you hear about the stereotypical car dealerships, which I experienced before going to Grapevine Ford. My sales agent Terry was extremely helpful and not pushy, they would have rather helped me find what I was looking for than make a sale that day, and they did that. If they dont have exactly what you want on the lot they will find it for you. Financing did not take long at all even tough I was pre approved. Hands down great experience, low pressure, very helpful, as well as accomodating. Grapevine Ford has earned a customer and I am sure I will be back and certainly reccommend them to anyone. They are the exact opposite of how you think a car dealership will run. More