
Grapevine Ford
Grapevine, TX
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All of the people I worked with were extremely friendly and very helpful. They even made me laugh, which was a nice change from my previous car buying experiences. Everyone from the front receptionist, t and very helpful. They even made me laugh, which was a nice change from my previous car buying experiences. Everyone from the front receptionist, to the finance guy was very helpful and positive. I will definitely rate this as my best car buying experience ever. More
Great dealer to work with. All of the sales staff was very friendly. At no point did I feel like I was being pressured into the sale. I will be going back to Grapevine Ford to buy my next car. very friendly. At no point did I feel like I was being pressured into the sale. I will be going back to Grapevine Ford to buy my next car. More
Absolutely the best buying experience ever! Even though I dont live in the area I will definately be making a road trip next time I get ready for a vehicle purchase!!! I dont live in the area I will definately be making a road trip next time I get ready for a vehicle purchase!!! More
I went to the dealership because of a search I had done on the internet. I was pleased to see that they treated me with the service I expected and got the deal I had researched. on the internet. I was pleased to see that they treated me with the service I expected and got the deal I had researched. More
From the first email to the first phone call to driving off the parking lot the quality of work done grapevine ford in getting my deal complete was first class. I highly recommend using their website to re off the parking lot the quality of work done grapevine ford in getting my deal complete was first class. I highly recommend using their website to research your purchase. The quality of the experience was first class. More
I have now have purchased two vehicles from Grapevine Ford and they continue to provide excellent customer service in both sales and service. My first vehicle purchase,for my wife, was very specific. Gra Ford and they continue to provide excellent customer service in both sales and service. My first vehicle purchase,for my wife, was very specific. Grapevine Ford searched for days to find the exact car my wife wanted and found it in Kansas. They went out of their way and drove a long distance to meet our needs, thank you Sales Manager, Skip Harmon for your efforts! My next purchase was for myself and again I was pleased with my sales experience. I came into Grapevine Ford looking to lease and was unsure which vehicle would best fit my needs and my budget. I worked with Internet manager Reid Harmon, who ran numbers on several different vehicles and also gave my the opportunity to take two vehicles to my home as well. I ultimately chose a vehicle that satified my needs and the staff at Grapevine Ford made the entire process seemless. I will continue to bring our cars to Grapevine Ford for service and would definitely return for our next purchase. More
I started the morning at a GMC dealership test driving their trucks. I drove up the street to Grapevine Ford where I test drove the V6 with Gus and the V8 with Jesse. I was sold on the V8. I made a dec their trucks. I drove up the street to Grapevine Ford where I test drove the V6 with Gus and the V8 with Jesse. I was sold on the V8. I made a decision without driving to my next stop, the Dodge dealership. Jesse, my sales rep, is a very knowledgeable in his sales approach due to his technician background. Satisfied Customer, Raul Martinez More
The saleperson treated me like a person instead of jsut another number. After a few cars we tried, we finally narrowed the search and selected a used car. We ran into a few problems with getting papers s another number. After a few cars we tried, we finally narrowed the search and selected a used car. We ran into a few problems with getting papers sign in the finance office. I was able to take the car home and come back to sign papers. The finance officer was then able to find a better rate than we orginally thought we would have signed. More
Purchasing a vehicle is not a process I enjoy. However, Daren Lewis made it as easy as possible along with David Gower. I didn't feel pressured at all. I did have to wait almost an hour before getting into Daren Lewis made it as easy as possible along with David Gower. I didn't feel pressured at all. I did have to wait almost an hour before getting into the finance office, however I understand she was helping a customer who was taking longer than expected. My suggestion would be to maybe have another finance associate available. Overall, my experience was positive and I would DEFINITELY recommend Grapevine Ford for your next vehicle purchase. Their customer service was outstanding! More