Grapevine Ford

Stopped in to look at an Explorer SUV. Trent was excellent to show me all the features of an Explorer of my choice and take me on a test drive. On our return, he asked me what I thought, and I share excellent to show me all the features of an Explorer of my choice and take me on a test drive. On our return, he asked me what I thought, and I shared with him my thoughts. Based upon my reply, he suggested that I look at a Lincoln MKX. He then shared all the features of the one that caught my eye, and we took another test drive. I loved it! We went inside, and after a bit of negotiation, I bought the Lincoln MKX. Trent knows his products, and he was a great guy to work with on the deal from start to finish. More

Why did I rate Grapevine Ford so highly? I just purchased a new F150 from Grapevine Ford. I went there because other dealers said thay couldn't beat the price. I'm glad I did. The sales staff an purchased a new F150 from Grapevine Ford. I went there because other dealers said thay couldn't beat the price. I'm glad I did. The sales staff and everyone you encounter is friendly and eager to help you. They saved me a good bit of money as well. I couldn't be happier with the experience of buying my truck. My old Ford had 260,000 miles on it and was still original. I'm sure I can get that much out of this one if their service is half as good as their sales department. I give them an A+++ rating and highly recommend them to anyone lloking to purchase a new vehicle. Steve Sides More

After all the Ford dealerships that dallas has to offer, Grapevine Ford is the best. My salesman Zachary Zida is very mature in allowing a person to purchase a vehicle without hassling and leading customer Grapevine Ford is the best. My salesman Zachary Zida is very mature in allowing a person to purchase a vehicle without hassling and leading customers on the way Westway Ford does (a poor dealership by far and the worst experience I've had with any dealer on planet Earth). Grapevine Ford is an outstanding dealership and I will recommend them to any and everybody who wants a quality vehicle, great customer service, and be treated fairly. More

This is my second truck from GV Ford and they treated me right on price and I am always treated as though they appreciate my business, and I like that. Josh worked to make sure I got everything I wanted on right on price and I am always treated as though they appreciate my business, and I like that. Josh worked to make sure I got everything I wanted on my new truck More

The kindest criminals in town. I called to schedule an appointment to have my car looked at. I knew the struts needed to be replaced but I wanted the service department to take a look to see if any other appointment to have my car looked at. I knew the struts needed to be replaced but I wanted the service department to take a look to see if any other damage had been done. They informed me that the tie rods needed replacing. When I asked for a price for each I was told $388 for the struts and $185 for the tie rods. When I arrived I was given an invoice for $971. When I talked to the representative he denied ever quoting me a price for struts and pretty much walked away. What a bunch of crooks. He offered no help or explanation as to why he would quote me one price and charge me almost twice that amount. I will NEVER go back to this place again. More

A fair and reasonable price was negotiated over the telephone on a 2011 truck. Zach Ziba did an excellent job answering my questions and providing me after sales follow-up. I had two concerns with t telephone on a 2011 truck. Zach Ziba did an excellent job answering my questions and providing me after sales follow-up. I had two concerns with the experience: length of time to finalize the deal and interest rate on financing. Pre-owned Sales Manager Tony Gonzalez provided me a meaningful explanation to my concerns. ( if you buy on the last day of the month, you should expect some delay at the dealership. ) Overall, a psoitive experience. I would recommend this dealership because they expressed genuine concern for customer satisfaction and was very helpful. They were upfront and transparent about the transaction. When errors were found, they corrected the errors immediately. More

One of the best truck buying experiences I have had. Our salesman, Josh Purdy was great, helpful and extremely easy to deal with. They gave me a great trade in for my truck and gave me a super price on the salesman, Josh Purdy was great, helpful and extremely easy to deal with. They gave me a great trade in for my truck and gave me a super price on the new truck. There were no games and no problems from start to finish. If you are in the market for a new Ford or Lincoln, I HIGHLY recommend Grapevine Ford, you will not be disappointed. More

We purchased a pre-owned F350 with low mileage and in great condition. Initially we were interested in purchased a new vehicle, but the sales staff found this pre-owned truck which we are very happy the great condition. Initially we were interested in purchased a new vehicle, but the sales staff found this pre-owned truck which we are very happy there. Even though the dealership was busy on the Saturday afternoon, were treated in a professional but friendly way by all the staff. The atmosphere was friendly and all our needs were met. We would certainly recommend this dealership to our family and friends. We live in Buda, Texas and we could not get this good of service here. Thank you Terry and Derrick! More

Cameron Martin(Sales)and Skip Harmon(GSM) provided great support and made the sales experience enjoyable and hassle free. Cameron was personable, attentive, and focused on the relationship versus being "pus support and made the sales experience enjoyable and hassle free. Cameron was personable, attentive, and focused on the relationship versus being "pushy" for a sale. This made the decision much easier for me. Skip's deep knowledge of Mustangs gave me great confidence and would give any Mustang buyer the confidence needed to purchase from Grapevine Ford. Cameron and Skip devoted considerable time with me(despite it being 12/31 and a crazy end of year sales day). Juan Medina provided a hassle free financial experience. Lastly, and notably, Jesse Garcia (Service) provided great post purchase support by attending to everything I needed(post purchase items) with my Mustang. More

Very disappointed in this dealership. While the staff was friendly and we agreed on a price it was all for naught as then they tried to high pressure us into financing with them. In fact, they told us t was friendly and we agreed on a price it was all for naught as then they tried to high pressure us into financing with them. In fact, they told us that if we didn't fill out a credit application the deal was off. We promptly left the dealership and headed straight for 5 star ford, purchased the same vehicle and are very happy. P.S. no call ever from Grapevine. More